Gateway Chikmagalur

The hotel offers a variety of amenities including a business center, tour desk, kids' club, game room, and a spa and wellness center.

Guests have praised the good food, variety in the complimentary breakfast, and the quality of the restaurant. However, some have mentioned that the dinner items were not as tasty and the dinner buffet options were limited.

The staff is described as hospitable, friendly, and extremely helpful. Guests have specifically mentioned the warm service from various staff members and the special care provided by the F&B team.

Yes, the hotel is family-friendly with amenities such as a kids' club, playground, and child-safety socket covers. Additionally, the spacious rooms and green surroundings make it an ideal place for families.

The high season is in April, offering an ideal time to experience the lush greenery and serene surroundings. However, August is considered the low season.

Some guests recommended opting for cottages for spacious and comfortable rooms with beautiful garden views, while others suggested requesting rooms with balconies for a pleasant greenery view.

The hotel's location close to lush greenery and within easy reach of tourist attractions makes it ideal for a peaceful and comfortable break. However, some guests noted that the property is around 30 minutes short of the actual hills, so it's important to manage expectations regarding the proximity to natural landmarks.

Several guests praised the spa services, particularly the Kerala Ayurvedic Spa, and recommended trying out the massages provided by experienced staff.

While the complimentary breakfast received positive feedback for its variety, the dinner buffet and ala carte items received mixed reviews. Some guests suggested that the dinner options were limited and not as tasty as expected, while others found the food to be good with a lot of variety.

Guests recommended checking the activities chart provided during check-in to plan sightseeing and take advantage of the complimentary services, such as the evening band. However, some guests felt that additional activities like campfires and an expanded gym could enhance the overall experience.

The hotel's proximity to the city center and easy access to transport was highlighted as a positive aspect. However, it's important to note that the approach road to the property was mentioned as a potential downside by some guests.

While the property offers an outdoor pool, some guests mentioned that the pool needs renovation and maintenance, with issues such as broken tiles. It's advisable to set expectations accordingly.

The hotel allows pets but charges high fees for them, which some guests found to be expensive. Additionally, some guests noted that the pet charges did not include meals for the pets, so it's important to consider this if traveling with pets.

The hotel's lush green surroundings, domesticated rabbits, and peaceful atmosphere were highlighted as positive aspects. However, it's important to note that the property's age was visible in some areas, such as paint peels and leakage, according to guest feedback.

Many guests praised the staff for their warmth, friendliness, and helpfulness, with specific mentions of staff members who went out of their way to ensure a comfortable stay. Engaging with the staff for recommendations and assistance can enhance the overall experience.