Guest rooms feature the Hyatt Grand beds, media and work center with a 42 inch flat panel HDTV that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet/dry bar and bathroom vanity upgraded with granite countertops. Enjoy complimentary WiFi. 24-hour Grab & Go food outlet offers made-to-order fare.
compfortable room and good hot breakfast.
The housekeeping staff needs training as twice in four days they left me no soap and once did not replace the teabags.
We love staying at the Hyatt
Night shift staff was very polite and everything we expected from all of our previous Hyatt stays. The AM staff Saturday morning was subpar, not friendly and quite rude
modern rooms, clean
the staff unable to handle the continental breakfast, late night food was convenient store quality
It was clean and located close to our family. Pool area is wonderful, warm and water is crystal clear.
We had a free night coupon from the Hyatt that was not honored because we booked the room with you. But we have never seen this is writing anywhere. We think that this should be clearly marked in CAPITAL letters . We would like a refund from you or Hya
Staff was overall friendly and accommodating, aside from actual hotel manager
Bed bugs. Room change and free stay however manager never reached out so before leaving I asked to speak to him. He gave off the impression that I was over reacting and was not very apologizing. Terrible customer service skills for a MANAGER.
The room was large and spacious, clean and comfortable. The breakfast set-up and food choices were amazing. This place has a nice after hours food bar, bar, and a nice coffee shop 24/7. It was wonderful.
Its I hyatt so thats good.
The rooms seemed beat up. It's like fake contemporary. Clean, but what really is under the scope? Hmmmm.....I wonder?
We enjoyed that the hotel offered a real crib (instead of play pens/yards) and the free hot breakfast helps when traveling with a toddler/small children.
There was hair in the shower, the sink area smelled moldy, the couch smelled, and we did not like the sink placement outside the shower/toilet space and in the bedroom/living space. Also,it's difficult to bathe a child or relax, with a shower stall only!
This hotel exceeded my expectations. It was very clean, nicely decorated, and the staff was very polite and efficient. I would rate it higher than the 3 it gets!
I have no complaints. Great experience and will stay there again in the future.
Plenty of room. Loved the big shower. Appreciated the free breakfast.
For customers staying more than one night, could have a few more drawers.
Room was appointed well---the only thing missing was a microwave. Bed was very comfortable. Breakfast was very good.
Hotel ran out of USA Today newspapers by 8:00 AM.
The room was very attractive, clean and nicely laid out. The bed was comfortable and we all really liked the pillows. The pool was a perfect temperature.
I asked for a room with a big tub. We had three children travelling with us. The room had no tub, only a shower. The breakfast, reason we picked this hotel, ran out of breakfast items, namely eggs. Paid extra, very disappointed. Staff reaction poor.
Staff was very friendly &helpful. The room was clean and everything in it place. A great free breakfast with many different choices! Thanks
what not to like, it was GREAT !!!
The could not give keys to the rooms. The only people that could open access to the rooms were the staff members. Also, the carpets were overdue for a good vacuum cleaner.
Front desk worker stated they make one batch of pancakes on Sunday and when it runs out that's itNot good service!
This was by far the cleanest hotel I've been to. The room was decorated nicely and had every feature that I would look for when staying away from home! The beds were unbelievably comfortable, the linens were of top quality, the pillows were super soft
The breakfast wasnt what I expected. It left alot to be desired. Was under the impression there would be breakfast sandwiches and a wide variety of hot food. And there unexplained charges put on my card and never returned by the hotel.
The room setup was amazing. Great space to work at the desk, hang out on the couch and sleep. All the areas felt like separate rooms.
Definitely wish the shower and toilet part of bathroom was bigger, to maneuver in.
Clean, friendly hard-working staff.
Sound travelled very easily, loud kids most of the night (not necessarily the hotels fault).When I told a staff member about this they just said 'Oh sorry'.The staff overall seemed very friendly and hard working but seemed overwhelmed.
staff was very pleasant and helpful
location was noisy next to highway.. AC didn't work properly kept going on and off all night.. staff was helpful in resolving it however.. breakfast disappointing for a Hyatt.. lobby was used for breakfast which was odd.. disappointing food for hyatt
Breakfast was goodRoom was spacious
Guest room Bathroom wallpaper was dark and dreary
Well-appointed room as pictured on website.Lots of space/nice furnishings/big TV.Beds/pillows comfortable;bar sink/fridge. Lobby and front desk area modern/appealing. Pool looked small but clean;gym was small but clean w/decent equipment plus open 24/7.
While appreciate 'green' efforts,was hard to get a really hot shower -warm at best...The breakfast was 'eh'for a freebie. Coffee good. Customer service a little flat and defensive. No toothbrushes, defensive argumentative when given wrong breakfast times.
It was clean and staff was friendly
Very dated furniture looked like it was from the 80's bed wasn't comfortable
Hotel is nice and clean and room is big.
But the hotel and my room is too close to the highway. The trunks runnining have been rocking my bed all night, couldnt sleep at all on my first day of trip.
It was very clean and a nice set up in the room.
The hot water was not working the day that we were there.
Public Spaces were very nice.
Was told over the phone we would have 2 beds; Assigned a king upon arrival. The sofa had stains everywhere and we were given dirty linens for the pullout. Mildew in the shower.