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NoStaff were very friendly and was able to tell places to do different things. Rooms were very clean and comfy. Easy to get in and out of.
Only the Location was good. It met my need for a night stay. Breakfast was good.
The room was stinking with Smoke. I think it was smoking room and someone had smoked just a few minutes back. I couldn't even open the windows to let fresh air come in. We put on the AC which let some Air circulate.The Hotel Location was good. Staff were curtious. The breakfast was good. Overall Hotel met my need of staying a night. The room was stinking with Smoke as if someone has just somked in the room. We couldn't even stay in the room for a while. Couldn't even open the window for fresh air to come in and circulate the air.
Policy to pay $20 for none smokers.We booked two rooms for 3 nights,nonsmoking.We got 1 of each. The hotel would not change us unless we pay $20 dollars.Hotel and priceline each blamed each other. The hotel was only half booked. Second night they changed us to a room behind a wall. the third night the front desk lady woke us up at 3 in the morning.Saying she was checking the room to see if someone was there. We have dealt with Priceline many times before and have never had this kind of problem.If this hotel does not want to deal with priceline then they should remove there names.
Location is fine and the staff was helpful.
Room was dirty. I don't believe the room was cleaned after previous use. There were dogs in other rooms and barked loudly. I wouldn't book this hotel had I known dogs or pets are allowed in the room.Very disappointed.
We really enjoyed this hotel the room was very spacious and having a sofa that folded out into another small bed was pretty cool with the kids.
We didn't like how everything seemed to be all over the place the office was on the other side of the building and the pool was a little confusing to get to and wish they had more then one washer and dryer.This hotel was in a nice location and was within a hour driving time if not less to the attractions and was close to all the beautiful scenery. Very close to Custer State Park a must if you are out in this area!
Did not return 3 voice mail messages as promised on their answering machine while they were closed for the winter months. Staff contradicted themselves several times during phone conversations after they were open for the season.Staff did not return calls left on their answering machine as promised. When they were contacted, they contradicted themselves several times. The staff said I booked a king size bed, when in fact I booked through Priceline and on their website it says to contact hotel for room set-up. As we were two men traveling together, we still had no desire to sleep in the same bed. There was an obvious notation that the one clerk pointed out to the other clerk on our reservation which led me to believe that my reservation had been flagged with some sort of message. On two different phone calls, it was mentioned that our rate of XXX a night was the reason that we could not request a room with 2 double beds and that we woul...
WiFi was not working for 2 days. I was unable to get work done.
The only resort I have ever stayed at that non smokers are required to pay more for a room than smokers. Your rate offered is for a smoking room but does not stay that. For the two rooms I had to pay an additional 45 dollars upon arrival. THIS IS WRONG
PRICE GOUGING. TV'S DON'T WORK PROPERLY OR NOT AT ALL. Parking is a problem I could not park close to my room at all.Great location. Non smokers should never pay more than smokers. Priceline should state rooms offered are for smokers. If I knew that I would never have selected this motel. I have had great luck with priceline in the past but this was astonishing to me.
It was close to attractions and my grandkids enjoyed the pool.
The room was dusty, there were dust balls hanging off the buffalo skeleton's horns and jaw as it hung above the waffle station at the breakfast buffet. There needed to be more room for the breakfast bar. People were lined up 12 deep waiting a waffle.