A vacation in South Dakota is the trip of a lifetime, made better only by staying at our Custer hotel where quality service is our top priority. You already know all the must-see attractions in this region: Mount Rushmore, the Black Hills and of course the celebrations of Crazy Horse. Guests at our Custer hotel are close to it all and can enjoy a vacation built around a rich history and culture. Custer State Park is nearby and a favorite destination for outdoor lovers where trails and recreation are plentiful. Guests at our Custer hotel can also relax right on the property with a covered outdoor picnic area ideal for indulging outdoors. Free high-speed Internet makes it easy to keep up with work or check the itinerary for the day's plans. Enjoy a complimentary bike wash when staying with us, which is a must for bikers who need their ride to look perfect for the rally. The Fourth of July Fireworks Celebration is legendary, and we cater to folks from around the country who are here for an all American experience. The Sturgis® Motorcycle Rally is another big event and the reason for the
They lost my reservation and offered me a room at a higher price. Okay breakfast
The pool was nice
The rented our room and had to send us to another property
Location, outside door, parking,fridge, microwave
Internet intermittent, loud air conditioner, lack of chairs at breakfast,small room
Convenient location friendly staff
The walkways and outdoor steps need work.
The bed was super comfortable.
The microwave and fridge were stacked in front of the counter which made it hard to get to the air conditioner. It also gave us much less counter space in general to work with.
First impression of the room was not good. Beds had been made, and apparently fresh sheets, however trash had not been empty nor room thoroughly cleaned. Upon notifying desk problem was corrected immediately, and staff apologized profusely.
The beds were very comfortable and nice showers.
front desk staff was not very friendly. needed a room with 2 beds and staff was very unwilling to accommodate. snow storm and they did not scrape or salt the outdoor stairs. they got very slippery.
Rooms had a musty odor. Maybe due to the fact that it closes for 6 months every winter.
Very clean and comfortable! Great place to stay. Was very happy.
Space within room, breakfast choices, location
Poorly lit pool area, public spaces smelt musty, wall a/c unit wasn't able to cool sleeping area
Breakfast was good.
The beds were terrible! We had to sleep backwards on the bed!
They had a great breakfast, the main lady at the desk was nice and helpful & polite. The rooms were fine. I like it when there is a good sized (3 foot square) table in the room. Some have tiny tables and I hate that.
One of our three mornings (Sunday) the breakfast was not stocked well, being out of 4-6 items at any given time. They could not keep up with the flow of people. The bathroom sink faucet/fixture was loose so it was really hard to use, even for an adult.
The staff was very friendly and helpful. From check in until we checked out. The staff they had cleaning the rooms were helpful and gave us what we needed in supplies for the room. The location was very good for what we in the area for.
I thought that we would have a refrigerator and microwave in the room but there was not. The room had a strange smell but i think it was some kind of cleaning solution they used to clean room.
It was very convenient to most everything we needed.
Nice clean rooms, pool and hot tub were enjoyable, just a short walk to the main corner of Custer, putt-putt golf right across the street, and an amazing restaurant in the same parking lot as the hotel!
The jets on the hot tub were not working, but it was still relaxing. There were no elevators to the second level.
Tiny room. Very small bathroom. Over priced. TV did not work. O
The beds were comfortable. The staff was friendly.
The breakfast was below my expectations. The design of the bathroom was OK except the door could not open fully as it hit the shower wall.