Services and conveniences
Dining
Media and entertainment
Bathroom
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best features of the hotel?
Guests have praised the very friendly staff, good location, and the complimentary breakfast.
How is the cleanliness of the hotel?
Several guests have expressed concerns about the cleanliness, mentioning stained carpets, filthy rooms, and mold in the bathrooms.
Is the hotel pet-friendly?
Pets are allowed on request, with charges that may apply, making it convenient for guests traveling with their furry companions.
What practical amenities does the hotel offer?
The hotel provides complimentary breakfast, free Wi-Fi, and laundry facilities, ensuring a convenient and comfortable stay for guests.
When is the best time to visit the hotel?
The high season is in January, offering potential visitors an opportunity to plan their stay during a time that suits their preferences.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Choose a Higher Floor
Several guests reported issues with noise from neighboring rooms and the surrounding area, so opting for a room on a higher floor might help minimize this disturbance.
Check Room Amenities
Some guests mentioned that certain room amenities, such as the refrigerator and microwave, were not in good condition. It's advisable to check the functionality of these amenities upon check-in.
Pet-Friendly Accommodation
If traveling with pets, it's recommended to confirm the pet policy and charges with the hotel in advance, as some guests reported unexpected fees for bringing their pets.
Verify Breakfast Availability
Despite the hotel advertising complimentary breakfast, some guests were disappointed to find that breakfast was not provided during their stay. It's advisable to verify the availability of breakfast when making a reservation.
Inspect Room Cleanliness
Several guests expressed dissatisfaction with the cleanliness of their rooms, citing issues such as stained carpets and mold. It's advisable to thoroughly inspect the room upon arrival and report any cleanliness concerns to the staff.
Confirm Internet Access
While the hotel advertises free Wi-Fi, some guests reported issues with the internet connection. It's advisable to confirm the reliability of the Wi-Fi with the staff, especially if internet access is essential during your stay.
Address Noise Concerns
Due to reports of noise disturbances, guests sensitive to noise may want to consider bringing earplugs or a white noise machine to ensure a restful night's sleep.
Double-Check Room Rates
Some guests mentioned discrepancies between the room rates they were charged and the rates they had booked. It's advisable to double-check the room rate at the time of booking and bring any discrepancies to the attention of the staff.
Inquire About Nearby Dining Options
As there are no specific nearby attractions mentioned, it's advisable to inquire about nearby dining options at the hotel, especially if guests do not have their own means of transportation.
Clarify Pool Condition
While some guests appreciated the pool, others reported issues with stagnant water and cleanliness. It's advisable to clarify the current condition of the pool with the hotel staff before planning to use this facility.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
5.3 | 1.3 mi | Roanoke | 6.0 mi |