Typical section needs to say this: HYATT house Dallas Uptown is an upscale, all-suite hotel that features studio, one-bedroom, and two-bedroom suites. Each room has a spacious living and work area as well as a fully equipped kitchen. Each bedroom has its own private bath,TV, and phone line with voicemail. Complimentary high speed internet access is also provided. Also included are a complimentary breakfast buffet, 24-hour convenience store for snacks or personal items, and our H BAR open daily
The staff was great rooms very clean. We will return when we are in town for a mavs game it's right across from the American Airlines center...
Price was ok could have been a better value
Location was great for attending a concert at the AAC. The shuttle driver was fast n friendly. All staff for that matter were friendly and helpful. The breakfast buffet was less than you'd expect for the price, but they do serve omlettes cooked to order, and overall good. The spacious room was nice to have. I didn't feel crowded. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. Gave facilities 4 stars for parking garage.
The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. We did not shower there. The bathroom/tub were not very appealing. It was dirty under the couch cushions. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough. With taxes and fees being $28, parking being $15, totalling $242 for one night was very far from worth it. The room served it's purpose, but I would have rather paid $100 more for a nicer hotel if I had known this would be my experience.
Great location in downtown Dallas, close to the AAC and museums.
Our room had some problems with the AC. No offer to move or discount the room.
Location, close to American Airlines Arena Able to check in early
Everything under construction. No bar/restaurant and no notification upon booking. Walls were thin as paper, could hear everything, even outside traffic. Were booked in a wheelchair accessible room (not a problem) but the shower head was unable to actually hold the position needed to shower, instead it just pointed at the wall. Bed was lumpy and awful.