|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Laundry facilities, Non-smoking rooms available, Parking (free), Wheelchair accessible|
|Internet||Internet, WiFi (free)|
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The staff's focus on customer service was impeccable! Great smiles & attitude. Love 'em!
My non-smoking room used to be a smoking room, so the scent of stale smoke was in the walls & ceiling.Internet connection & speed was great for my surfing needs. Great customer service & better-than-expected free breakfast included! And it was quiet as well, not a lot of traffic noise or kids running around.
I did not get to stay in the hotel, when I got to the front desk the 'Guy in charge' told us there was no rooms left even though we already had reservations! Very rude and unprofessional.
very, very little
almost everything...I have been robbed, my room was broken into and someone left syringes and a big mess all over the vanity in the bathroom. This happened on 1/11/2014.During my stay on 1/11/2014 my room was broken into and robbed or the room was used by a maintenance worker to use drugs. In the afternoon of 1/11/2014 I was at a local grocery store. I returned to the hotel somewhere in the neighborhood of 4.30-5.30. When I returned and entered my room I realized that the room had been vandalized. I immediately called Latosha and advised her of the situation and asked here to come to the room and see the problem. The bathroom vanity was a mess. There was evidence that someone had been working on the light fixture there was also evidence of drug use in the apartment because they left syringes on the vanity and did not clean up this mess. After I called Latosha and asked her to please come see the mess she refused, about 20 minutes...
They give me a duty room the was never clean.
Very good! Kitchen in the room. The staff are very warm.
Good. I like it.
It was a place to shower and sleep. Liked having the kitchen. It was on a main road
You can only access from one direction. If I went down the street there is no easy return. There is a daycare or school next door. The children were noisy early in the morning. The refrigerator was very noisy. An important light bulb missingI had a problem with this hotel each night. The first night I was shown a few different rooms that were not made up yet causing a dely. I had called to let them know it would be a late check-in and still the rooms were not ready. This was Thanksgiving Day but my brother and I were there for our Fathers Funeral. We were exhausted. The staff helped as much as possible and I did pay for another room for my brother on the first night. Second night we got a 'deluxe' room that had the smoke alarm sounding. The hotel did not charge for the 'up-grade' in consideration for all the problems. I use quotations because the so ca...
Low cost, easy access to freeway, included kitchenette
Multiple requests to the office, issues with door key, missing lightbulbsI am fairly laid back, which is good. I was excited to have a room, especially with a kitchen, for my son and I. When we arrived there were bags and trash outside of our room. This was at 5:30 and check-in is at 3. Our door key didn't work the first time. There were missing light bulbs and only one spoon and one fork - we had plenty of butter knives though! We later discovered neither of the burners worked on the stovetop. The lady from the front office came over and found that they hadn't been reassembled correctly after cleaning. Plan to get locked out if staying more than one day. We had to go again the next morning to have our card keys rekeyed. Outside of that it was decent. Had a bed and a nice tv and had some movie channels. The setup was a bit odd with walking through the kitchenette to access the bath...
NoIf your on a budget this is the hotel for you
i waited nearly 2 hours for the front desk clerk to return to the desk and unlock the door for me to check in. presumably, she was asleep in the back. i called the customer service line numerous times.