|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Designated smoking area, Gift shop, Laundry facilities, Parking (free), Pool (outdoor), Restaurant, Storage available|
|Activities||Fitness center, Game room, Pool table, Tennis (outdoor)|
|Services||A/V equipment rental, Business center, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet (free), WiFi (free)||Landmarks||
Okay, 192 reviews across the web
|Price||Great price. Appreciated by 82% of guests.|
|Hotel||Hotel needs some improvements. 56% of guests gave negative feedback.|
|Room Cleanliness||78% said |
|Service||81% thought the |
|Internet||Disappointing internet connection. 82% did not like it.|
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A few staff was helpful.
No towal when taking my room, bathub block, have to call a plumber to resolve it. No heat, A/C nerver work, No cable, Internet access was awfull (Worse one ine 15 years of travelling).No Cable, Worse internet access, bar don't think about it, food if there is one... don't take it! if you are there for business don't take it for more than one night...
We were without towels in our room, so I called the front desk and was been told that I should wait at least 1/2 hour to get it. After that, I was back and forth several times to the front desk to get the towels. That was 11 AM! Terrible service
The checkout process took more than an hour. It amazes me that they could be that disorganized.I stayed on 9th floor. It was one of the dirtiest floor and rooms I had ever seen.
The hotel could use some updating and a thorough cleaning. The staff could be friendlier as well. Also could use more snack and vending options.The hotel is not bad. I stayed for business but would not stay if I was on a pleasure trip. The rooms were okay but could definitely use some updating. The location is nice close to Love and the shuttle is convenient.
The price was right for this room. It would be doable for a few days, but not for an extended period. The room was overall clean, but there were cig burns in a couple of places and was in need of high dusting.
Selections of cable in the room was terrible. the tv's are small with really bad selections. I could not get espn or a&e or history etc. But i could get all i wanted of fox news.Overall ok. The service in the downstairs restaurant at 3pm on a wednesday afternoon was crappy at best. the food was fine, but I would find it hard to mess up a dt. coke and grilled cheese. i was excited to see the starbucks in the lobby in the am. but the service there was crappy as well. there was no emphasis on customer service at this hotel. if you need a place to stay, it works. don't expect much more. sad thing is, it really wouldn't take a lot to make this a better hotel to stay in. and it starts with service.