Beautiful hotel , very friendly staff, great location ,
The housekeeping did not speak English.
location, lobby, appointments of room
non smoking everywhere
Great location, great check-in experience.
Marijuana smell in the common area by the elevator upon return from the concert. Note, the hotel makes note of non-smoking status throughout.
Really cool renovated hotel
Staff was not friendly. Our room was not clean. Staff had no knowledge of the area. If this hotel had a better staff as far as professionals and it was clean it would have been amazing. But the staff where rude and dirty and no where near professional.
Location, staff, architecture/history of building, size/comfort of room.
It has an excellent location in the heart of downtown Denver. It's within walking distance to just about anything one would want to do down there.
My room was an 'inner courtyard' room, meaning that it had no view. However, that was a small price to pay for a classy, quiet room in the heart of the city.
The room was very clean and nicely decorated. Lobby was absolutely gorgeous. The staff was great. Valet was prompt and nice. The clerk at check-out helped out with the room charges to make sure there were no costs we didn't expect.
We had a room facing the interior of the building. In some buildings this would be a 'courtyard view'. In this building it was a view into a gray concrete space overlooking the ductwork and mechanical area. We chose not to open the window.
Very nice front desk staff, room was clean and hotel is centrally located.
They wasn't $38 dollars a night to park a car.
The hotel was beautiful, very clean, and staff was outstanding! The history behind the hotel is very interesting and I am glad they kept many of the past history of the hotel.
Vallet parking at $37 is a bit high. We used the parking garage behind the hotel and self parked at $24, still a bit high. Also I think the bar prices were VERY high. For a glass of wine and a bottle of beer, it was $20!
The lobby bar/public spaces were fantastic. The room was very nice.
The shower was a bit odd. You had to be inside the shower to turn it off and on.
No amenities for a family. No pool. No coffee in the lobby. $37 a day for valet when nearby parking only $15 a day. Very small room. Had to call for housekeeping to clean the room at 5:00 pm. Very lacking customer service and friendliness.