Staying at the airport? The shiny new pentahotel is the cleverest decision you could make. The former hotel has been transformed into something exciting and different, with a very special penta flavour. In the meantime this culturally beautiful location, with friendly staff waiting to help you settle in, is a brilliant choice for leisure or business trips. The wonderful neighbours include Nato Headquarters and Brussels’ Atomium is just a stone throw away. Not forgetting you! At penta you become the world’s most prestigious VIP.
I enjoyed the fact that I only stayed one night...
Internet not working, TV not working, the phone wake up call rang one hour before the time set-up, but mainly I didn't enjoyed the fact that you could hear all sounds from the rooms next to mine.
The transportation from and to the airport was great.
The breakfast wasn't up to my liking. I did not get tea to drink and there were no vegetables such as cucumber and tomatoes served.
The people at reception were friendly and efficient.
The hotel is run down. The TV and Internet were not working and could not be fixed while I was there. They charged 15 euros for parking and are located a long way from the airport in an area with ample parking. This extra charge is completely unreasonable.
proximity to airport
shuttle was ambiguous
It was clean and comfortable and close to Airport
Neat and efficient
The people at reception were extremely freindly and helpful
the hotel advertises that it offers a hotel shuttle bus to the airport which is one of the main reasons I booked this hotel.However space was extremely limited and it could only accomodate 2 people each hour.This resulted in people booking the bus and therefore it was necessary and expensive to have to take a taxi to and from the airport.i feel this is false advertising and it was extremely frustrating to find this out when arriving at the hotel and have to incur unexpected expenses.
It was clean and people were helpful.
The doors make a lot of noise when tey are being closed. It would be great if there was a way from keeping them more quiet....
Relaxed atmosphere and quiet. Good airport shuttle service and helpful staff.
Evening meal service was not offered in the restuarant.
Friendly and easy to use.
a) Thought the price was too high for the type of hotel and its brand. b) Bathroom could use some refurbishment.