Room appointed nicely and comfortable for overnight stay. Check in efficient and pleasant.
Was not aware to ask for a 'first floor' room. They did not have an available and although many rooms are on the first floor, our room was accessbile only by stairs. We were 2 mature couples who had stayed in Europe for family event and touring, so one of our pieces was especially awkward.
I chose this hotel for two reasons: 1- the location is so close from the airport and you don't have to pass through the traffic jam to Zaventem. So, i recommend it if you have an early morning flight. 2. Swimming pool, which was closed as most of the hotels do now adays. The reception was a disaster, that everybody did a check in had to fight with the receptionist, who was appearantly not satisfied with her work. My check in passed quietly (except paying the city tax which was for the first time not includedin the price)but after a while she called me from the reception an said some info were missing from my credit card, then she said you have to pay the city tax!! Told her i already did with your collegue. She said NOO you didn't pay! Told her call ur collegue. She called him, spoke in dutch, then said he did not tell me( without saying SORRY). Every body who was working there, whether in the restaurant, reception or out side, was absolutly not friendly and angry. Do not recommend it and will never be there.
The receptionist The money value Swimming pool closed. Hammam closed ( why it's a resorts then?!)
Excellent convenience to the airport; clean, modern, well-appointed rooms; very close to the train station too; great facilities and helpful staff.
The restaurant is of decent quality, but (not surprisingly) overpriced.
nice hotel, good facilities, near the airport, staff is very nice and helping
The desk clerks were very helpful. The rooms were great, and the layout of the hotel was great.
Very nice and helpful staff in reception, good location for those who are travelling around the country, just off the motorway
The double bed was too small for two persons
the room service was fabulous
Free airport shuttle service, proximity to airport was good but not so close that plane noise is a problem. Staff helpful and room a good size and nicely set up.
The room was extremely clean and comfortable.
perfect room and bad
jaquzzi,outdoor swimming pool are broken ,no breakfast .No free wi-fi in a room
location, big room, nice design
the food (breakfast and lunch) is very poor but very expensive.
clean well equipped room.