Basics
Accessibility and suitability
Bathroom
Health and safety
Parking and transportation
Media and entertainment
Bedroom
General
Workspace
Services and conveniences
Family friendly
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the cleanliness of the rooms?
The hotel has received mixed reviews about cleanliness, with some guests mentioning that the rooms were very clean, while others reported disgustingly dirty rooms and roaches. It's advisable to inquire about the room's condition before booking.
Are the beds comfortable?
Guests have had varied experiences with the beds. Some found the room comfortable, while others mentioned old mattresses and dirty bed sheets. It's recommended to inquire about the bed quality when making a reservation.
Is parking available at the hotel?
The hotel offers free parking, which can be convenient for guests. However, some reviewers have expressed concerns about the safety of the parking area, so it's advisable to take precautions when parking.
What is the best time to visit the hotel?
The hotel's high season is in July, and the low season is in January. If you prefer fewer crowds, January might be a better time to visit. However, it's essential to consider the potential impact of the seasonal variations on the overall experience.
How is the food quality at the hotel?
The hotel does not offer specific information about food quality. It's recommended to explore nearby dining options, as some guests have mentioned finding good food in the area.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Check Room Cleanliness
Several guests reported issues with cleanliness, including roaches, dirty sheets, and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and request a change if cleanliness standards are not met.
Consider Late-Night Check-in
If arriving late, it's recommended to take advantage of the late-night check-in option. However, some guests reported issues with additional deposit requests during late check-in, so it's advisable to clarify this in advance.
Be Mindful of Surroundings
Several guests mentioned the presence of suspicious individuals and noise disturbances. It's advisable to be cautious of the surroundings, especially during late hours.
Verify Amenities Functionality
Some guests experienced issues with amenities such as non-working TVs, broken door locks, and malfunctioning bathroom fixtures. It's recommended to verify the functionality of amenities upon check-in and promptly report any issues to the staff.
Room Selection Caution
While some guests found the rooms spacious and clean, others reported encountering dirty rooms, broken facilities, and unpleasant odors. It's advisable to manage expectations and consider requesting a room change if necessary.
Nearby Attractions
The hotel is conveniently located near the Downey Art Museum, providing an opportunity for cultural exploration during the stay.
Parking Safety
Some guests expressed concerns about the safety of the parking area and the presence of suspicious individuals. It's advisable to take precautions and ensure the security of personal belongings.
Customer Service Experience
While some guests praised the friendly and accommodating staff, others reported encounters with rude or unhelpful personnel. It's advisable to approach the staff with any concerns and seek assistance as needed.
Accessibility Consideration
The hotel offers increased accessibility and ground floor units, making it suitable for guests with mobility needs. It's recommended to inquire about specific accessibility requirements before booking.
Manage Expectations
Considering the diverse range of feedback, it's advisable to manage expectations regarding the overall quality and condition of the hotel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | October | $59 | $69 |
Cheapest month to stay with an average 10% drop in price. | Most expensive month to stay with an average 23% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
5.0 | 1.4 mi | Long Beach Municipal | 8.1 mi |