Size of the rooms.
old , not many amenities , the Mall isnt what it used to be.
The staff were attentive and helpful at all times, to ensure we had a pleasant stay. The apartment was large and spacious and accommodated six of us with ease and comfort and everything worked as it should, eg air con/appliances. We did not have a hairdryer but one was found once we asked. The pool on the 30th floor for residents is lovely and the lifeguard attentive and fun with the children. Views from here were great and although close to the airport, there is no noise problem whatsoever. The Hotel pool was pleasant, if rather small for a hotel this size, so we would recommend using the Galleria's pool. It is possible to order food and drinks there. The poolside bar at the Hotel is very nice with staff who really make you welcome
The only negetive for us would be the location for getting across the Creek. Taxis are on hand all the time, but the traffic made the journeys seem longer. It is for this reason only that we would choose not to stay here again despite the fact we would love to.
furniture are very old and does not meet standard of hyatt regency hotels that i know. it is very low quality
Tennis court and squash and also good spa facilities
cleanliness of Galleria rooms are poor
Hotel Staff were friendly and professional, good range of facilities, liked the Central Location, impressive views of the Palm Deira, and the Cruise Ship Port of Dubai and the Dubai Skyline.