Very friendly, helpful, patient staff. Happy to invest a little extra time and effort to understand non German speakers! A very happy vibe throughout our stay. The hotel is biker-friendly. Great location to explore the Hurtgen.
The staff was friendly and some of them spoke English. It has also a restaurant with good food. The room was very clean and nice in general.
The staff was very busy with some parties at the restaurant. The room to the attic was newly refurbished but with cheap furniture and poorly installed. The heating system for the water had some delays in warming up especially after using the shower.