|General||24 hour front desk, ATM on-site, Air-conditioned, Complimentary breakfast, Express check out, Gay friendly, Gift shop, Hot tub, Laundry facilities, No smoking, Non-smoking rooms available, Parking (free), Pool (indoor), Safe, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)|
|Policy||Pets not allowed|
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Good, 160 reviews across the web
|Hotel||Hotel is great. 81% of the guests liked it.|
|Breakfast||74% found the |
|Service||76% found the |
|Beds||72% said the |
|Location||Location is great. 86% of the guests liked it.|
|Old/New Facilities||For only 62%, the |
|Price||Price is tolerable. Only 67% had positive things to say about it.|
|Grounds||Grounds are not very nice. 60% negative comments.|
|Noise level||62% thought it was |
|Room Size||60% said |
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I had to call the front desk a couple of times. The lady that answered needs to brush up on her customer service skills. At one point she put me on hold and didn't tell me she was going to do so. Once we got there, the staff was great. Even let us late chRoom was good. Pool and workout needs work. Staff was good. Loved that I wasnt charged more for late checkout because I got sick and couldn't travel yet. I like when hotels see you are human and not just a 'person'.
Staff and quietness at night.
Under constructionStaff was excellent!
Breakfast was good.
the staff or at least most of the staff was not very friendly. I had to upgrade to a suite just to get the fridge that I requested. The pool was closed most of the time and there was construction going on so you had to walk out the back and around.I was not happy with the staff very rude. I requested a fridge only to find out I had to upgrade rooms just to get it. The construction going on there was very inconvenient and had I known all this I would not have stayed there.
Great location, everything was as expected, friendly staff, clean and comfortable room, great 'hot' breakfast with eggs, bacon, and sausage gravy.
A great experience at this hotel; everything was just right.Good location, comfortable rooms, great breakfast. Conveniently located in Edmond just off of I35. Everything is just further east on the same road; Walmart and places to eat. When in Edmond, this is a great place to stay.
convenience and location...love the stores and restaurants nearby and even a gas station right next door...enjoyed our stay and definitely will be back!
NAStaff was very courteous and welcoming, this included the maintenance staff, very helpful...clean and smelled so new and the beds and pillows were very comfortable...enjoyed every minute!
close to highway but very little road noise. good breakfast.
Bathroom seemed cramped. No views from rooms(parking lot views both sides of building)
The Room was clean and the breakfast was good.
WiFiI have stayed at this hotel on 3 occasions now. They have yet to have a wifi that works in the room. I was on the 2nd floor right near the office and still no wifi. Although the staff was pleaseant, when asked a question of the breakfast monitor, she could not respond in english. She did not understand or speak english. This may not be a problem if you don't need to ask for anything.
Ease of checkin
Fitness Center was way below my expectation. Not enough equipment, small room and was a overall unpleasant experience working out.Overall the hotel was nice. The staff was nice and checkin was very simple. I did not utilize the pool or eat breakfast but they both appeared to acceptable. The room was standard, but clean and about what would be expected. The fitness center was horrible. The equipment was poor and there was not much of a selection. The room was cramped and terribly hot.
Beds were horribleStaff was nice but the bed was horrible