Conveniently located off Interstate 10, this Ramada El Paso hotel is near stunning natural rock formations at Carlsbad Caverns National Park, Western Playland Amusement Park, hands-on exhibits at Insights Museum, the International Museum of Art, downtown El Paso, restaurants, and just a short drive to Juarez, Mexico. After an exciting day, refresh at this hotel with complimentary wireless Internet access, outdoor pool and hot tub, fitness center, complimentary large-vehicle parking, guest laundry and dry cleaning services, meeting room and business center with copy and fax services. Guest room amenities include kitchenette, coffee-maker, desk, TV and complimentary newspaper. Suites, smoke-free and handicapped-accessible rooms are available. There is no charge for children 17 and under with an adult. Pets are welcome at this hotel.
When I checked in the guy was really friendly, the room was spacious and it was right off the highway.
The door was hard to open and close, the bath filled up when I took a shower and there was a hair in the coffee maker in my room. The guy in the morning when I was trying to check out sat on his phone and I had to call for his attention. They were out of whatever they were serving for breakfast when I went down at 8:30 and the coffee and orange juice were terrible.
The rooms were nice. Along with other amenities .
My coworker, who had his id copied upon check in, had his card demagnetized. He went to the front desk for a replacement and the denied him. Could've been an honest mistake, but still inconvenient to say the least. Wifi was in and out
The room smelled so bad. The carpets looked like they were from the 80's and hadn't Been cleaned since then. The sleeper sofa in our room was dirty with weird stains, wouldn't touch it with a ten foot pole. The shower and the tub ran at the same time and the drain was clogged so if you wanted to shower you had to stand in water.