Great front desk help, high value clean room (king suite). Two small inconveniences were the pool (under renovation) and Wifi (works but we were not told that the password changes weekly) but otherwise a very good stay, I'll be back
2 stars
Ramada by Wyndham El Paso
Photos of Ramada by Wyndham El Paso
Overview
Conveniently located off Interstate 10, this Ramada El Paso hotel is near stunning natural rock formations at Carlsbad Caverns National Park, Western Playland Amusement Park, hands-on exhibits at Insights Museum, the International Museum of Art, downtown El Paso, restaurants, and just a short drive to Juarez, Mexico. After an exciting day, refresh at this hotel with complimentary wireless Internet access, outdoor pool and hot tub, fitness center, guest laundry and dry cleaning services, meeting room. Guest room amenities include kitchenette, coffee-maker, desk, TV and complimentary newspaper. Suites, smoke-free and handicapped-accessible rooms are available. There is no charge for children 17 and under with an adult. Pets are welcome at this hotel.
Amenities at Ramada by Wyndham El Paso
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Shower chair
- Adapted bath
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- 24hr front desk
Kitchen
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
General
- Family rooms
- Seating area
- Inner courtyard view
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Ramada by Wyndham El Paso
8.2
Very good
1445 verified ratings
Wonderful
659
Very good
258
Good
213
Okay
101
Fair
92
Mediocre
31
Poor
91
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and spacious rooms, often mentioning the good value for the price. However, many reviews highlighted issues with service, including rude staff and long check-in processes. Cleanliness was also a concern for some, with reports of unkempt rooms and facilities.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
2 reviews
8.3 out of 10
9 reviews
All reviews
Pros (+) Larger room. Hot tub by pool.
Cons (-) Check in line was long after already registering online. Process was repetitive but the clerk said the booking site only provides a name and no other info.
Pros (+) the front desk personnel were friendly and helpful. Nice big clean rooms. housekeeping were great and sweet.
Pros (+) The Hotel looked great. Staff were very friendly.
Cons (-) It was closed due to a fire, which no one informed us until we arrived.
Pros (+) The staff were endlessly helpful, the facilities were excellent - including out-door hot tub and pool - and the availability of a van to take guests to dinner and to the airport. The stay was surprisingly luxurious, and very modestly priced.
Cons (-) Service at breakfast was understaffed, but not a great problem.
Pros (+) Room was spacious
Pros (+) Room are clean, staff front desk good poeple
Cons (-) Loud muisic around 12am from other rooms, only 1 night next night was ok
Pros (+) It is an ok place to stay for a night or two.. Room is ok. Very reasonable price.
Cons (-) The tv is mounted in the corner and bathroom is front of the bed. My room has a double bed
Pros (+) When I checked in the guy was really friendly, the room was spacious and it was right off the highway.
Cons (-) The door was hard to open and close, the bath filled up when I took a shower and there was a hair in the coffee maker in my room. The guy in the morning when I was trying to check out sat on his phone and I had to call for his attention. They were out of whatever they were serving for breakfast when I went down at 8:30 and the coffee and orange juice were terrible.
Pros (+) The rooms were nice. Along with other amenities .
Cons (-) My coworker, who had his id copied upon check in, had his card demagnetized. He went to the front desk for a replacement and the denied him. Could've been an honest mistake, but still inconvenient to say the least. Wifi was in and out
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's breakfast services?
The breakfast is undoubtedly the best thing at this hotel, with a lot of variety even in the hot food selections. The ample time slot for breakfast (6-10am) is also much appreciated.
What are the common concerns about the hotel's rooms?
Some guests have mentioned issues with the size of the beds and bathrooms, as well as outdated rooms with certain maintenance issues like missing handles on bathroom sink faucets and the absence of USB outlets.
What practical amenities are available in the hotel rooms?
The rooms feature a little kitchen with a sink and small counter space, full-size fridge, small microwave, and a climate control unit. Some rooms also have USB outlets and updated facilities.
What are the common complaints about the hotel's cleanliness?
Several guests have expressed concerns about the cleanliness of the rooms, including issues with dirty carpets, old and worn furniture, and bathrooms with visible stains and a weird smell.
What are the positive aspects of the hotel's staff and customer service?
The receptionist and staff have been praised for their excellent service, professionalism, and helpfulness. The manager has been specifically mentioned for being amazing and efficient.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Highway
Some guests reported that rooms facing the highway experienced noise from passing vehicles, so consider requesting a room away from the highway for a quieter stay.
Consider Bringing Earplugs
A few guests mentioned noise disturbances, such as loud truck noise and disruptive guests, so packing earplugs might be helpful for light sleepers.
Check Room Amenities
Some guests noted that certain rooms lacked updated features like USB outlets and had issues with hot water in the shower, so it's advisable to inquire about these amenities when booking.
Explore Nearby Attractions
The hotel's proximity to attractions like Ysleta Mission, Western Playland Amusement Park, and Ascarate Park makes it convenient for guests interested in exploring the area.
Pet-Friendly Accommodation
The hotel offers pet-friendly rooms, but it's recommended to confirm the pet policy and any associated charges when traveling with pets.
Consider Room Renovations
While some guests enjoyed newly remodeled rooms, others encountered dated and worn-out accommodations, so it may be beneficial to inquire about the availability of renovated rooms.
Breakfast Timing
Guests appreciated the ample time slot for breakfast (6-10 am), which allowed flexibility for early risers and late starters.
Parking Considerations
Due to reported difficulties with parking, especially when buses were present, guests may want to consider arriving during off-peak times or confirming parking availability in advance.
Room Cleanliness
Several guests praised the cleanliness of the rooms, while others reported issues with dirty carpets and furniture, so it's advisable to check recent reviews for updated information on cleanliness standards.
Staff Service
Many guests commended the friendly and helpful staff, particularly mentioning the front desk personnel, highlighting the positive guest-staff interactions.
Location
8250 Gateway Boulevard East, El Paso, TX 79907
What's nearby
- El Paso Community College2.2 mi
- El Paso Ysleta Port of Entry4.9 mi
- El Paso Zoo7 mi
- Chamizal National Memorial7.5 mi
- Fort Bliss Museum7.9 mi
- Anson Mills Building9.4 mi
- Plaza Theatre9.4 mi
- El Paso Museum of Art9.5 mi
- Abraham Chavez Theater9.5 mi
- Williams Convention Center9.5 mi
- Railroad and Transportation Museum9.5 mi
- El Paso Holocaust Museum & Study Center9.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ramada by Wyndham El Paso
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | June | $98 | $131 |
Cheapest month to stay with an average 38% drop in price. | Most expensive month to stay with an average 8% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Ramada by Wyndham El Paso
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 9.3 mi | El Paso | 5.2 mi |
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