|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Express check out, Gift shop, Hot tub, Laundry facilities, No smoking, Non-smoking rooms available, Parking (free), Pool (indoor), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Spa, Wedding services|
|Internet||Internet, WiFi (surcharge)|
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Good, 591 reviews across the web
|Hotel||Hotel is great. 80% satisfied guests.|
|Service||78% found the |
|Price||Price is reasonable. 72% gave positive feedback.|
|Grounds||Nice grounds. Appreciated by 80%.|
|Noise level||79% thought it was |
|Internet||Internet is poor. It had 51% negative mentions.|
|Old/New Facilities||52% thought the |
|Room||62% said the|
|Dining Experience||For 62%, the |
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Location and great staff.
The hallways looked a little dated and not as well taken care of as the rooms were. Plus poor taste of wallpaper and carpet in the halls, about as bland as i have ever seen.
Location & had an indoor/outdoor pool
Parts of hotel run down like the wallpaper. Had to pay for Internet access.Location was good with easy access to the highway & had an indoor/outdoor pool. Some parts of hotel were run down like the wallpaper in the hallway & had to pay for Internet access.
Breakfast not that good for the money. Some floors extremely worn down. Dingy wall paper and moldy carpeting in halls.Not quite 3.5 stars. But good deal on express deal. Certainly not worth the list of XXX per night.
We up-graded to the club level which was worth every penny. Very helpful staff, well maintained facility.
The distance to downtown Chicago was an inconvenience.Very good facility to use when flying from O Hare. Many of the air lines use this property for their staff. Quite well maintained hotel. The food was excellent, they just hired a new chef.
Very clean, staff was very nice, pool was greatI would search for this specific hotel again. It is close to Woodfield mall and not too far from downtown Chicago (an easy drive)
Big comfy bed clean linens, lots of clean towels, beautiful view from room, overall great stay!!! Will book again:)
Only negative no microwave in room
nice hotel but the location is far from dawntwon . is abouy 40 minutes.and far from MDW airport too , is about hour !!
the location is really really really bad . it is so far from every thing .40 minutes to downtown Chicago !!
Expenses (e.g. Internet, tax) were not properly displayed while reserving, not sure whether this is Hotel's fault or Priceline's.
Staff friendly, clean rooms, loved the facility and space by the pools. Great location, just outside of the city and lots of restaurants to choose from.
I would give this hotel top notch rating with the exception of the air conditioner unit in our room not working properly, the bathroom door was off the hinge and never fixed properly even though both issues were reported and the pool had flaking paint.Loved that this location was close to the city but far enough to get away from the bustle and relax.I would give this hotel top notch rating with the exception of the air conditioner unit in our room not working properly, the bathroom door was off the hinge and never fixed even though both issues were reported and the pool had flaking paint which is probably due to the end of season. Nice and quiet get away. I would use this hotel again for sure! Definitely would recommend to anyone.
Room size and cleanliness
No free wifi. Loud ice makerGood value