Pros (+) The comfy bed
Cons (-) Over charged my card and when confronted got ignort.
3 stars
Sheraton Suites Chicago Elk Grove
121 Northwest Point Boulevard, Elk Grove Village, IL 60007, United States
Elk Grove Village, IL
See location+1 847 290 1600Photos of Sheraton Suites Chicago Elk Grove
Overview
Unlock stylish comfort at Sheraton Suites Chicago Elk Grove, an all-suite hotel offering the best in the Chicago area. Unpack and stretch out in expansive pet-friendly accommodations with 2-plasma TVs, high-speed Wi-Fi access and ultra-comfortable beds. Savor delectable cuisine at our hotel restaurant and creative cocktails in our stylish lounge. Explore the area's most celebrated attractions around Elk Grove Village including Allstate Arena, LEGOLAND and Ned Brown Busse Woods Forest Preserve. Reach your highest goals in versatile meeting spaces, enhanced by expert planners, free parking, and shuttle service to Chicago O'Hare International Airport is available based on an advance reservations for a nominal fee. After an unforgettable day of business, shopping or sightseeing, take a refreshing dip in our sparkling indoor pool and exhilarate your body in our fitness center with cardio equipment and free weights. Designed for today's discerning traveler, the Sheraton Suites Chicago Elk Grove is sure to impress!
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Amenities at Sheraton Suites Chicago Elk Grove
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lake view
- Storage available
- Seating area
- Soundproof rooms
- Telephone
- Carpeted
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Board games/puzzles
- Golf
- Cycling
- Bowling
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Fitness
- Fitness center
Reviews of Sheraton Suites Chicago Elk Grove
7.8
Good
366 verified ratings
Wonderful
168
Very good
58
Good
54
Okay
23
Fair
20
Mediocre
16
Poor
27
Summary of reviews
Guests say
Guests have expressed a generally positive opinion regarding cleanliness and the size of the rooms, noting that they appreciate the hygienic environment and spacious accommodations. However, many reviews mentioned significant dissatisfaction with the lack of air conditioning, outdated bathrooms, and insufficient amenities such as breakfast options and gym facilities. Additionally, guests experienced issues with service, particularly concerning misunderstandings about charges and understaffing.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
245 reviews
7.5 out of 10
27 reviews
10 out of 10
2 reviews
8.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Sheraton Suites Chicago Elk Grove?
Guests have praised the beautiful suites and comfortable beds at the hotel, ensuring a restful stay.
Is parking available at Sheraton Suites Chicago Elk Grove?
Yes, the hotel offers free parking, providing convenience for guests with vehicles.
How is the food quality at Sheraton Suites Chicago Elk Grove?
While the restaurant food is described as basic, the hotel also offers special diet menus and a bar/lounge for varied dining options.
What is the cleanliness like at Sheraton Suites Chicago Elk Grove?
Guests have appreciated the clean property and comfortable beds, although some have mentioned issues with room cleanliness that the hotel is working to address.
What is the customer service like at Sheraton Suites Chicago Elk Grove?
The staff has been described as very welcoming, friendly, and accommodating, providing a positive experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests noted that charges may apply. If you're traveling with a pet, it's advisable to confirm the pet policy and any associated fees in advance.
Check Room Amenities
Some guests reported issues with room cleanliness and amenities. It's recommended to check the room thoroughly upon arrival and promptly notify the staff of any discrepancies.
Be Mindful of Noise Levels
While some guests praised the noise isolation, others mentioned issues with noise and room arrangements. Requesting a quiet room or inquiring about noise insulation could enhance the stay experience.
Verify Room Features
A few guests experienced discrepancies between the room they booked and the actual room provided. It's advisable to double-check the room features and bedding arrangements to ensure they align with your reservation.
Explore Nearby Attractions
The hotel is conveniently located near Rainbow Falls Waterpark and St. Zachary Church. Consider visiting these attractions during your stay for some leisure and entertainment.
Confirm Special Requests
Some guests mentioned issues with unmet requests, such as a lake view or specific bed types. It's advisable to confirm special requests with the hotel in advance to avoid any disappointments upon arrival.
Stay Informed About Seasonal Rates
The hotel experiences low season in February and high season in September. Planning your visit during the low season could offer potential cost savings.
Utilize the Fitness Center
The hotel features a fitness center, which can be a great amenity to take advantage of during your stay. Consider incorporating a workout session into your daily routine.
Consider Transportation Options
The hotel offers airport shuttle services and private parking. If you require transportation or plan to drive, it's recommended to inquire about these services and any associated costs.
Location
121 Northwest Point Boulevard, Elk Grove Village, IL 60007
What's nearby
- Rainbow Falls Waterpark2.2 mi
- St. Zachary Church2.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Suites Chicago Elk Grove
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $120 |
Average price (weekend night) | $131 |
When to book a room at Sheraton Suites Chicago Elk Grove
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Sheraton Suites Chicago Elk Grove
FAQs when booking at Sheraton Suites Chicago Elk Grove
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Elk Grove VillageGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 5.6 mi |