Hotel employee were welcoming and friendly
The bed was uncomfortable and the shower took forever for it to get hot. After I gave up on a shower, it finally started working. I also thought it would include breakfast for the price. The room was 'okay' and the amenities were 'so-so' competitively. I
it's location to local restaurants.
Elevators are really small
Great staff, super clean rooms, really a nice property.
The pool, the room, the quality and price for its market.
Pool was deep and kids had fun.
No complementary breakfast.
Nice beds, good linen, reasonable location but close to the freeway for noise. Get a room overlooking the back parking lot.
Hotel was clean. Parking was ok.
A little far from Napa
The room was clean.
The room was noisy. We were placed in the closest room too the freeway, and furthest away from the front desk, even though the other rooms were unoccupied. There were no towel bars in the bathroom. We were not offered breakfast until I checked out.
No comp breakfast, few in-room amenities
Cleanliness of room. Socks of previous people were in room
Spa didn't work. Bummer
The free breakfast was generous and good! Had great variety! The staff was professional, friendly and accommodating.
Hotel was clean and room was comforting. This was the only hotel that would let us check in early so we didn't have to sit and wait until 3pm check in time.
Pool and spa was closed for maintenance during our 2 day stay. Does not offer complimentary breakfast.
The remodeled room, breakfast bar/restaurant, quiet hotel
Hallway off the main lobby was very tired looking. Upon check-in, I was told I didn't have a room. It was past midnight and I was there with my baby who I had just hauled from my car along with my bags. I had even called a couple hours earlier!
Front desk was very nice.
The hotel was very overbooked and they had given my room away even though I had pre-paid and booked months in advance.
Lobby was pretty large, free parking.
Low ceiling, very small and slow elevator(phobia causing), feels old, noisy heater, significantly lower quality than other Mariott Courtyards, rooms feel like two star level hotel, staffs don't look very professional, low quality shower head.
Nice location, good service
Nor up to date as other Courtyards. Extremely noisy heater/air conditioner blowing cold air toward the bed. Flashing green lights on ceiling (smoke detectors?) at eye level. Poor quality mattress. Could feel bumps. Very hard to get a good night sleep.
The hotel fitness center was closed for reconstruction and there was no resturant on site. It also listed breakfast as free but we were charged a buffet fee. The fire/smoke alarm blinked continuously all night and kept us up.
Comfortable bed - warm pool
No pool towels and LONG wait before g they were delivered (I was shivering wet - at night - after being told 'right away'). Lobby under construction - no breakfast served, sweet roll available - something would have been nice
What we miles best about this hotel was the pool not too big and not to small. Also the staff was very friendly.
The room smell funny and we had to leave the A/C on the whole night because it smell very strong. Also the A/C was a bit loud.
Clean, friendly staff
Hot water wasn't working properly, AC control display wasn't working properly. No good restaurant near by
That I was able to use Priceline
The people in the room above us were extremely noisy. We asked hotel staff twice to ask them to cut the noise down, and soon as security left, they started up again.
Room was clean, staff was helpful
Room was way too small to have 2 queen beds. A sardine has more room in the can with all his freinds.
Room was dirty, staff did not clean it even after we addressed it with them.
Hotel need renovation. Sheets and bedding is very worn. Towels were yellowed. Air conditioner unit was loud and ran all night. Ceiling had old water damage was be fly cracked.
Close to the meeting I was attending
Very loud next to freeway
The location is the best thing about this hotel. It was clean enough. Bed was fairly comfortable. Also, the shower head was really nice.
The hotel itself is pretty old and run down. Our balcony was disgusting. It was not clean by any stretch of the imagination. Also... the bathroom was extremely small. The door could not close without scraping against the toilet.
Rooms had refridgerator & microwave
Pay per view movies was expensive.
Not worth the money. Very ordinary, no breakfast included.
The location was great.
The bathroom was really small. Also, it had balcony but no chairs. Overall it was good value.
all staff excellent Free toothbrush and tooth paste was a very special to me!
All floors smelled like sewer. I am not kidding. Thank god I was on the top floor! they do not provide a free breakfast. they do not have resterant service for lunch or dinner. they did not promote the food they had at the bar, or I would have gone.
There was no shampoo in the room. They did not offer a choice in beds so my husband and i had 2 double beds. The buffet was advertised as free but was not. It was cheaper to eat at dennys with more of a selection
Breakfast was hot and delicious, I enjoyed talking to the managers, staff that check me into the hotel, the chef who prepared my omlet to the cleaning staff. This hotel was clean and everything I needed was in walking distance, grocery store, gas stations, in and out burger, dennys and the mall. The pool was heated along with a clean hot tub. I will recommend this hotel to all my friends and will stay here again.
My wife and I stayed at this hotel at the beginning of May for a weekend getaway - we had a great time until we got home and realized the hotel charged us for our room after we had paid through Travelm online. We spent a week trying to get our money back only to be charged twice! They were unwilling to work with us and told us we had to have Travel agency contact them in order to take our charges off. Calling Travel online, we determined we were banging our heads against the wall because the hotel would not give them any information to take the charges off. Travel online told us they have a credit card to charge in order to get their money but the hotel chose to double charge us instead of following their contract with Travel online. I would highly recommend steering away from this hotel unless you have extra money and time to give away.
Beautifully appointed rooms and hotel decor. Loved the decaf coffee, herbal teas and fresh lemonade continuously available in the lobby. Didn't use the business center but was impressed by its layout. Great place to stay if on business.