Best Western Plus Fernie Mountain Lodge

Guests can enjoy a delicious and varied breakfast at the hotel, with plenty of options to choose from. However, some guests have mentioned that the breakfast hours and communication about them could be improved.

The rooms at the hotel are spacious, clean, and comfortable, providing a relaxing and well-maintained environment for guests. However, some guests have mentioned issues with noise traveling from neighboring rooms.

The hotel offers great amenities, including a heated pool, hot tub, and a fitness center. However, some guests have experienced issues with the sound traveling between rooms.

The staff at the hotel are friendly and accommodating, providing efficient and responsive service to guests. However, a few guests have mentioned encountering unfriendly behavior from the front desk staff.

The best time to visit the hotel is during the high season in August, when the location is convenient for various activities and the hotel offers a great value for the price.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain or the outdoor pool comes highly recommended.

Some guests reported issues with noise traveling between rooms and from neighboring areas. If you are a light sleeper, it may be beneficial to request a room away from high-traffic areas or elevators.

The hotel offers a free shuttle service to the nearby ski hill, which can be convenient for guests looking to access the slopes. Inquire about the shuttle schedule and availability during your stay.

Several guests experienced confusion or inconvenience regarding breakfast timings. It's advisable to confirm the breakfast hours during your stay to avoid any potential issues.

Some guests expressed concerns about the excessive use of single-use plastic in the breakfast offerings. If you are environmentally conscious, you may want to consider alternative breakfast options or bring your own reusable containers.

The hotel allows pets on request, but charges may apply. If you are traveling with a pet, it's recommended to inquire about the pet policy and associated fees in advance.

The hotel offers wheelchair-accessible units and increased accessibility. If you have specific accessibility requirements, it's advisable to communicate your needs to the hotel in advance to ensure a comfortable stay.

A few guests reported issues with housekeeping services, particularly during weekends. If you prefer regular housekeeping, it's recommended to confirm the housekeeping schedule and make any necessary arrangements with the hotel staff.

Some guests mentioned that sound traveled easily between rooms. If you are sensitive to noise, it may be beneficial to inquire about the hotel's noise insulation measures or request a room in a quieter area of the property.

Some guests noted discrepancies in the application of exchange rates for their bills. It may be helpful to clarify the exchange rate policy with the hotel to avoid any unexpected charges.