SureStay by Best Western Fernley

The hotel offers a great breakfast with fresh eggs, bacon, and potatoes, providing a complete hot meal. Guests have praised the exceptional breakfast, which exceeded their expectations.

Yes, the hotel is dog-friendly and has a designated dog walking space across the parking lot, making it convenient for guests traveling with pets.

The hotel is known for its cleanliness, with guests highlighting the clean rooms and facilities. However, some guests have mentioned specific issues such as a dirty shower and a smokey smell in the room.

The hotel's staff is described as friendly, accommodating, and service-minded. However, there have been isolated incidents of rude behavior at the front desk, which impacted some guests' experiences.

Some guests have expressed concerns about the availability of hot water, noisy surroundings, uncomfortable beds, and issues with room features such as TV functionality and shower faucets.

If you require a ground floor room due to a disability, it's advisable to confirm this directly with the hotel to ensure your needs are accommodated upon arrival.

Before booking, especially if you have children, it's recommended to inquire about the availability of the pool to avoid disappointment upon arrival.

Some guests were surprised by the absence of breakfast, so it's advisable to confirm the availability and timing of breakfast when making a reservation.

If you are sensitive to noise, it's worth noting that some guests experienced issues with noise from neighboring rooms or outside, so you may want to request a quieter room location.

Some guests mentioned issues with room amenities such as TV functionality and bed comfort, so it's advisable to confirm the functionality and condition of these amenities upon check-in.

Several guests reported issues with hot water availability, particularly during specific times of the day, so it may be helpful to inquire about this before your stay.

If traveling with pets, it's recommended to confirm the pet-friendly facilities and any associated charges in advance to ensure a smooth check-in process.

If you require specific accessibility features, it's advisable to confirm the availability of these features, such as roll-in showers and increased accessibility rooms, to meet your needs effectively.

If you are specifically interested in utilizing seasonal amenities such as the rooftop pool, it's recommended to confirm the availability of these amenities during your intended stay period.

If you encounter any issues during your stay, it's advisable to address them promptly with the staff, as some guests reported mixed experiences with the responsiveness of the hotel to their concerns.