Lilium Hotel

The breakfast at Lilium Hotel offers a variety of options and is highly praised by guests for its quality and selection.

Yes, the hotel staff at Lilium Hotel is known for being very friendly, accommodating, and helpful, ensuring a pleasant stay for guests.

The hotel rooms at Lilium Hotel are described as clean and comfortable by guests, contributing to a positive overall experience.

Guests have found the beds and pillows at Lilium Hotel to be very comfy, ensuring a good night's sleep during their stay.

The high season at Lilium Hotel is in September, offering a great time to visit and enjoy the excellent location and amenities.

Some guests reported booking a regular room but being given a room with a private external bathroom. To avoid this, consider confirming the room type with the hotel before arrival.

Several guests experienced unexpected additional charges upon check-in, such as extra fees for more guests and uncommunicated cash payments. It's advisable to clarify all charges and fees in advance to avoid surprises.

The hotel's proximity to the train station and walking distance to iconic places in Florence was highlighted by many guests, making it a convenient choice for travelers relying on public transportation.

Some guests mentioned the need for room upgrades, particularly on the 3rd floor, and highlighted issues such as small bathrooms, insufficient heating, and old room amenities. Consider checking the room condition and amenities before finalizing the booking.

The hotel's breakfast was praised by several guests for its variety and quality. It's recommended to enjoy the included breakfast as part of the overall positive guest experience.

Guests arriving after 5:00 PM may need to go to another nearby hotel first for check-in. It's advisable to plan arrival times accordingly and communicate with the hotel for late check-in arrangements.

While the hotel's location near the train station was convenient, some guests noted that the immediate neighborhood might not be the cleanest. This is something to consider for those sensitive to the surrounding environment.

Some guests encountered discrepancies between the room they booked and the actual room provided. Verifying room details and features before arrival can help ensure a more accurate match with expectations.

Several guests praised the friendly and accommodating staff, indicating that they were willing to assist with various requests and provide helpful recommendations. If any issues arise, reaching out to the staff may lead to a positive resolution.

Some guests mentioned that certain rooms were small and lacked certain amenities, such as hooks for towels. Considering room size and specific requirements before booking can help ensure a comfortable stay.