The room amenities were outstanding.
Their staff was awesome, especially the ladies at the reception desk. They were very helpful with recommendations on things to do in the area. You also get a 'real' full breakfast! Love it!! Looking forward to going back!
Air Conditioning unit was extremely loud. Had to turn it off at night to sleep. Couldn't leave the windows open due to the street noise.
Like the room layout and the kitchenette. Large comfortable bed. Breakfast was very good with many choices including real scrambled eggs, not powdered junk. Staff was friendly, professional and accommodating.
The gym could have had a better option for weight lifting like an all purpose multi station set, instead of just some dumbells.
It was in the center of everything and parking was close to the hotel with an in and out pass.
Free breakfast and location
Clean, neat, modern. safety features employed by the hotel to include elevators, doors, rooms and parking facilities. Breakfast was fantastic! Keep it up!!!
Noise....Every morning we were awakened by trash truck and construction vehicles that went on for an hour! Discouraging when you need rest and cannot get it.
Excellent location, excellent staff, and excellent hotel! I would definitely stay here again
I attended a conference at The Gaylord. The Residence is just across the street. Large room with nicer than expected kitchen facilities. Ideal location. Extremely friendly staff. It was much more comfortable for my wife and I than many 4* hotels
Location, open lobby, beautiful room, nice breakfast bar
No one ( concierge ) to give information about site seeing or travel in DC
Staff was considerate,cost was a bonus
No lock box security in the room
the harbor is beautiful, especially when sunset.
Not much choices for food nearby
I have stayed at several hotels at the National Harbor. This was by far the worst experience ever.
It did not appear to be clean and the staff was less than professional. I also didn't appreciate being forced to sign a 'no party' document. It was an awful experience from the beginning to the end. Luckily, I only had to stay one night.
Very clean atmosphere.
Very noisy area, alley-way was loud we could not fall asleep. Car horns beeped into the late night hours.
Location and Kitchenette, best staff the Harbor has Hands Down!
I stay here 6 - 9 times a year; Business Center's connectivity is Often VERY Sporadic (be certain to bring your own internet provider) and Cleaning staff is quite INCONSISTENT
Neighboring room maintained very loud levels of noise well beyond 1am and the front desk personnel did nothing to correct the problem after complaints were filed at 10 pm and then again 12 am and then after 1. Had to be up at 6am the next day.
I generally stay here weekly, without incident. This week's stay was definitely not up to par. The initial room I was assigned totally reeked of smoke (Non-smoking hotel). I was moved to a non-smoky room. There was a leftover pizza box in the fridge from the guest before me (so much for cleanliness). Also, there was a car in the parking garage with a faulty alarm. The alarm went off every 10 minutes ALL. NIGHT. LONG. I guess there isn't much the hotel could do about this, but it was a terrible disturbance all night.
Location, Location, Location
Heat was broken overnight and M made Zero conciliatory offerings or efforts of any kind!
The hotel was located in front of the Gaylord Hotel and the Gaylord is a beautiful hotel inside in out.
Worst experience by far.. I noticed that my experience wasn't going to be good. I expressed my concerns to the hotel manager and he promised a courtesy of 10,000 Marriott pts has been over 3 wks and I have yet to receive. Priceline should refund me.
Each hotel room contains a microwave, full fridge, and stovetop.
This hotel was not clean. There was gunk on our door and every light fixture. It was disgusting. Also our room was not cleaned during the day we were staying there.
Well the bathroom didn't like it being so close to the bed.
Location and room quality
Partying from midnight to 4 am. Door as slamming, had to call security to res olve. Not a great night sleep was a an understatement
Very friendly staff with good location.
The internet did not work.
Was there on business, but if I go back out for pleasure this would be a top pick.
outstanding hotel, great location, friendly staff, excellent room and view