Lake Kivu Serena Hotel

Gisenyi Rwanda, Gisenyi 100, Rwanda
+250 252 541 100


Overall guest ratings

8.0/10 Good
Based on 19 reviews
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Review highlights

  • 10.0
  • 10.0
  • 10.0
  • 6.4

Good to know

  • Clean hotel facilities
  • Friendly service


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    With a stay at Lake Kivu Serena Hotel in Gisenyi, you'll be on the beach and minutes from Gisenyi Beach, and close to Rwanda Tourism University College. This 4-star hotel is convenient to Kigali Independent University.


    Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include phones and safes, and you can also request cribs/infant beds (complimentary).

    Rec, Spa, Premium Amenities

    Don’t miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.

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    • Pets allowed
    • Free Wi-Fi
    • Business center
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Complimentary breakfast
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Terrace/Patio
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