Lake Kivu Serena Hotel

4 stars
Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi, Rwanda
Gisenyi, Rwanda
8.7
Very good
based on 217 reviews
217 reviews
Mon 9/29
-
Tue 9/30
1 room, 2 guests
Deals from
$184
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
$184
Standard room
$214
Double room
$221
13 more Lake Kivu Serena Hotel deals
13 more Lake Kivu Serena Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Lake Kivu Serena Hotel celebrates the shores of this African Great Lake as a destination of astonishing beauty, where pristine beaches and the sparkling waters of Africas sixth largest lake come together in breathtaking fashion. Your arrival is greeted by a bright, open-plan lobby giving way to a private stretch of beach reserved exclusively for hotel guests. We welcome you to experience unparalleled warmth, hospitality and relaxation at our tropically inspired hotel in Gisenyi, Rwanda.With guest accommodations, restaurants and a spectacular swimming pool nestled among palm trees and manicured grounds and gardens, our privileged waterfront enclave provides all the amenities you would expect from a resort considered by many to be one of Rwandas best.Boasting gracious, personalised hospitality and abundant recreational activities on land and water, this 66-room getaway is the perfect choice for an extended holiday or weekend escape. Guests may choose from a selection of beautifully appointed rooms and suites and savour exceptional dining highlighted by the lakefront Kiyaga Restaurant and evening sundowners on the beach at Ziwani Caf. A modern conference centre and outdoor event venues overlooking the lake set us among the areas premier hotels for corporate and social gatherings.
8.7
Very good rating
Based on 217 verified guest reviews

Latest deals for Lake Kivu Serena Hotel

Mon 9/29
Tue 9/30
Standard room
bed type unknown
$214
nightly with fees
bed type unknown
$222
nightly with fees
bed type unknown
$222
nightly with fees
Superior room
bed type unknown
$184
nightly with fees
bed type unknown
$186
nightly with fees
bed type unknown
$294
nightly with fees
Queen room
2 queen beds
$240
nightly with fees
Double room
bed type unknown
$221
nightly with fees
Deluxe room
bed type unknown
$335
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Lake Kivu Serena Hotel

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Landmark view
  • Lockers
  • Mountain view
  • Pool view
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Basics

  • Internet
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Accessible by elevator
  • Upper floors accessible by elevator

Pool and spa

  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Electric blankets
  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Pants press
  • Iron and ironing board

Fitness

  • Fitness center
  • Tennis

Workspace

  • Desk

Things to do

  • Gift shop

Reviews of Lake Kivu Serena Hotel

8.7
Very good
217 verified ratings
Wonderful
107
Very good
60
Good
27
Okay
9
Fair
9
Mediocre
4
Poor
1

Summary of reviews

Guests say
Guests generally loved the location of the hotel, especially its proximity to the lake and the beautiful gardens. The staff received high praise for their friendliness and helpfulness, contributing to a pleasant experience. Many enjoyed the breakfast options available, although some guests felt the hotel was overpriced for the quality of the amenities, and there were complaints about noise levels during certain events. Overall, the cleanliness and atmosphere of the hotel were appreciated, making it a desirable place to stay despite some areas needing improvement.
AI-Generated from customer reviews
Service10 out of 10
Location10 out of 10
Cleanliness9 out of 10
Breakfast8.5 out of 10
Value for Price3 out of 10
Noise Level2.5 out of 10
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Location

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi

What's nearby

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Lake Kivu Serena Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
August
$277
$284
Cheapest month to stay with an average 21% drop in price.
Most expensive month to stay with an average 38% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Lake Kivu Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Lake Kivu Serena Hotel

  • If you’re after a cheap room at Lake Kivu Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in July and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Lake Kivu Serena Hotel, plan to stay on a Sunday or Tuesday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Lake Kivu Serena Hotel was booked for on KAYAK in the last 2 weeks was $240, while the most expensive was $240.
  • How long should you stay at Lake Kivu Serena Hotel? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Lake Kivu Serena Hotel

  • Where is Lake Kivu Serena Hotel located?

    Lake Kivu Serena Hotel is located at Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), 0.8 miles from the center of Gisenyi.

  • When is check-in time and check-out time at Lake Kivu Serena Hotel?

    Check-in time is 2:00 PM and check-out time is 11:30 AM at Lake Kivu Serena Hotel.

  • Does Lake Kivu Serena Hotel offer free Wi-Fi?

    Yes, Lake Kivu Serena Hotel offers free Wi-Fi.

  • Does Lake Kivu Serena Hotel offer free parking?

    Yes, Lake Kivu Serena Hotel offers free parking.

  • How far is Lake Kivu Serena Hotel from the airport?

    Lake Kivu Serena Hotel is 2.8 miles from Goma. Lake Kivu Serena Hotel is 52.1 miles from Bukavu Kamenbe.

  • Does Lake Kivu Serena Hotel have a pool?

    Yes, Lake Kivu Serena Hotel has a pool onsite.

  • How does KAYAK find such great Lake Kivu Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Lake Kivu Serena Hotel in Gisenyi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lake Kivu Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lake Kivu Serena Hotel.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
51% cheaper
Makutano Kivu Resort
0.28 mi$84+
2-star hotel
82% cheaper
Musanto Hotel
7.5 Good (213 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge$31+
3-star hotel
42% cheaperGorillas Lake Kivu Hotel7.1 Good (214 reviews)0.56 miOutdoor pool, beachfront, Fitness center$99+
3-star hotel
72% cheaperKivu Peace View Hotel7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi$48+

Cheapest

See cheapest stays in Gisenyi
2-star hotel
82% cheaper
Musanto Hotel
7.5 Good (213 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge$31+
3-star hotel
72% cheaperKivu Peace View Hotel7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi$48+
3-star hotel
51% cheaper
Makutano Kivu Resort
0.28 mi$84+
3-star hotel
46% cheaper
Dian Fossey Nyiramacibir Hotel
7.1 Good (23 reviews)1.06 miBar/Lounge$92+

Most recommended

See most recommended stays in Gisenyi
3-star hotel
72% cheaperKivu Peace View Hotel7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi$48+
2-star hotel
82% cheaper
Musanto Hotel
7.5 Good (213 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge$31+
3-star hotel
46% cheaper
Dian Fossey Nyiramacibir Hotel
7.1 Good (23 reviews)1.06 miBar/Lounge$92+
3-star hotel
42% cheaperGorillas Lake Kivu Hotel7.1 Good (214 reviews)0.56 miOutdoor pool, beachfront, Fitness center$99+

Good to know

Value for money

Distance to city center

8.1
0.8 mi

Everything you need to know for your stay in Gisenyi

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