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Lake Kivu Serena Hotel
4 stars

Lake Kivu Serena Hotel

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi, Rwanda
Gisenyi, Rwanda
See location+250 252 541 111
From
$214
Cheapest

rate per night

8.6
Very good
based on 210 reviews
210 reviews
Room type
Provider
Nightly total
Standard room
$214
Double room
$221
Superior room
$229
11 more Lake Kivu Serena Hotel deals
11 more Lake Kivu Serena Hotel deals

Photos of Lake Kivu Serena Hotel

Overview

Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu,the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with the nearby Virunga Volcanoes providing a spectacular backdrop on one side and a panoramic view of the lake on the other.Within several hours drive of both the Rwandan capital, and the glorious Volcanoes National Park (home of the world famous mountain gorillas), it overlooks its own private beach and offers; 66 luxury hotel rooms, executive suites and family accommodation, a panoramic restaurant, indoor and beachside bars, a luxury swimming pool, and the Maisha' Health Centre (offering an extensive range of health and beauty regimes, boating, swimming, volley ball, tennis, fishing, hiking and trekking). This hotel on Lake Kivu also boasts a world-class fully-integrated Conference Centre, a distinguishing service offering in Rwanda.
8.6
Very good rating
Based on 210 verified guest reviews

Latest deals for Lake Kivu Serena Hotel

Thu 7/17
Fri 7/18
Deluxe room
bed type unknown
$335
Queen room
2 queen beds
$240
Superior room
bed type unknown
$229
Standard room
bed type unknown
$214
bed type unknown
$218
bed type unknown
$225
Double room
bed type unknown
$221
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Lake Kivu Serena Hotel

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Landmark view
  • Lockers
  • Mountain view
  • Pool view
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Basics

  • Internet
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Accessible by elevator
  • Upper floors accessible by elevator

Pool and spa

  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Electric blankets
  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Pants press
  • Iron and ironing board

Fitness

  • Fitness center
  • Tennis

Workspace

  • Desk

Things to do

  • Gift shop

Reviews of Lake Kivu Serena Hotel

8.6
Very good
210 verified ratings
Wonderful
101
Very good
59
Good
27
Okay
9
Fair
9
Mediocre
4
Poor
1

Summary of reviews

Guests say
Guests appreciated the hotel's great location, friendly service, and cleanliness. The breakfast was often highlighted as excellent. However, many felt that the rooms were small and the overall value for the price was lacking, especially with some amenities missing like fridges and elevators.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Amenities8 out of 10
Room Size3 out of 10
Value for Price2.5 out of 10
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Location

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi

What's nearby

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Lake Kivu Serena Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
December
$225
$291
Cheapest month to stay with an average 15% drop in price.
Most expensive month to stay with an average 25% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Lake Kivu Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Lake Kivu Serena Hotel

  • If you’re after a cheap room at Lake Kivu Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in February and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Lake Kivu Serena Hotel, plan to stay on a Tuesday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at Lake Kivu Serena Hotel was booked for on KAYAK in the last 2 weeks was $246, while the most expensive was $246.
  • How long should you stay at Lake Kivu Serena Hotel? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Lake Kivu Serena Hotel

  • Where is Lake Kivu Serena Hotel located?

    Lake Kivu Serena Hotel is located at Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), 0.8 miles from the center of Gisenyi.

  • When is check-in time and check-out time at Lake Kivu Serena Hotel?

    Check-in time is 2:00 PM and check-out time is 11:30 AM at Lake Kivu Serena Hotel.

  • Does Lake Kivu Serena Hotel offer free Wi-Fi?

    Yes, Lake Kivu Serena Hotel offers free Wi-Fi.

  • Does Lake Kivu Serena Hotel offer free parking?

    Yes, Lake Kivu Serena Hotel offers free parking.

  • How far is Lake Kivu Serena Hotel from the airport?

    Lake Kivu Serena Hotel is 2.6 miles from Goma. Lake Kivu Serena Hotel is 52.1 miles from Bukavu Kamenbe.

  • Does Lake Kivu Serena Hotel have a pool?

    Yes, Lake Kivu Serena Hotel has a pool onsite.

  • How does KAYAK find such great Lake Kivu Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Lake Kivu Serena Hotel in Gisenyi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lake Kivu Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lake Kivu Serena Hotel.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
59% cheaper
Makutano Kivu Resort
0.28 mi$83+
2-star hotel
87% cheaper
Musanto Hotel
7.6 Good (205 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge$27+
3-star hotel
58% cheaperGorillas Lake Kivu Hotel7.2 Good (210 reviews)0.56 miOutdoor pool, beachfront, Fitness center$85+
3-star hotel
76% cheaperKivu Peace View Hotel7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi$49+

Cheapest

See cheapest stays in Gisenyi
2-star hotel
87% cheaper
Musanto Hotel
7.6 Good (205 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge$27+
2-star hotel
85% cheaperUbumwe Hotel6.2 Good (22 reviews)1.12 miBeachfront, Restaurant, Bar/Lounge$30+
3-star hotel
76% cheaperKivu Peace View Hotel7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi$49+
3-star hotel
59% cheaper
Makutano Kivu Resort
0.28 mi$83+

Most recommended

See most recommended stays in Gisenyi
3-star hotel
55% cheaperThe Palm Beach Resort8.1 Excellent (136 reviews)1.82 miWi-Fi, Free toiletries$92+
3-star hotel
76% cheaperKivu Peace View Hotel7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi$49+
2-star hotel
87% cheaper
Musanto Hotel
7.6 Good (205 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge$27+
3-star hotel
58% cheaperGorillas Lake Kivu Hotel7.2 Good (210 reviews)0.56 miOutdoor pool, beachfront, Fitness center$85+

Good to know

Value for money

Distance to city center

7.7
0.8 mi

Everything you need to know for your stay in Gisenyi

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