Lake Kivu Serena Hotel

Gisenyi Rwanda, Gisenyi 100, Rwanda
+250 252 541 100


+250 252 541 100
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Overall guest ratings

8.0/10 Good
Based on 41 reviews

Review highlights

  • 10.0
  • 10.0
  • 9.1
  • 6.9

Good to know

  • Pleasant hotel grounds


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    With a stay at Lake Kivu Serena Hotel in Gisenyi, you'll be on the beach and minutes from Gisenyi Beach, and close to Rwanda Tourism University College. This 4-star hotel is convenient to Kigali Independent University.


    Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include phones and safes, and you can also request cribs/infant beds (complimentary).


    Take advantage of recreation opportunities including a 24-hour health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.

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    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    8.0 Good
    Based on 41 reviews
    • 10.0 "Wonderful beach."
    • 10.0 "Excellent breakfast."
    • 9.1 "World class service."
    • 9.0 "Excellent pool."
    • 8.6 "Location is great."
    • 6.9 "Average value."
    • 6.8 "Food is average."
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    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

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