Lake Kivu Serena Hotel

Lake Kivu Serena Hotel

Gisenyi Rwanda, Gisenyi 100, Rwanda
+250 252 541 111
$216
Cheapest

rate per night

8.6
Great

based on 85 reviews

Lake Kivu Serena Hotel
Wed 9/29
Thu 9/30
ProviderNightly total
Travelocity$216
Booking.com$228
Hotels.com$264

About Lake Kivu Serena Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free
Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu,the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with the nearby Virunga Volcanoes providing a spectacular backdrop on one side and a panoramic view of the lake on the other.Within several hours drive of both the Rwandan capital, and the glorious Volcanoes National Park (home of the world famous mountain gorillas), it overlooks its own private beach and offers; 66 luxury hotel rooms, executive suites and family accommodation, a panoramic restaurant, indoor and beachside bars, a luxury swimming pool, and the Maisha' Health Centre (offering an extensive range of health and beauty regimes, boating, swimming, volley ball, tennis, fishing, hiking and trekking). This hotel on Lake Kivu also boasts a world-class fully-integrated Conference Centre, a distinguishing service offering in Rwanda.

Photos of Lake Kivu Serena Hotel

Rooms available at Lake Kivu Serena Hotel

Wed 9/29
Thu 9/30
Show deals with
Standard Rooms($228 - $289)
Standard room
bed type unknown
bed type unknown
Booking.com

$228/night

$228 totalBooking.com
bed type unknown
bed type unknown
Hotels.com

$264/night

$264 totalHotels.com
bed type unknown
bed type unknown
Stayforlong

$289/night

$289 totalStayforlong
Deluxe Rooms($496 - $621)
Deluxe room
bed type unknown
bed type unknown
Traveluro

$496/night

$496 totalTraveluro
bed type unknown
bed type unknown
Snaptravel

$621/night

$621 totalSnaptravel
Double Rooms($216 - $380)
Double room
bed type unknown
bed type unknown
Travelocity

$216/night

$216 totalTravelocity
bed type unknown
bed type unknown
Hotels.com

$380/night

$380 totalHotels.com

Amenities at Lake Kivu Serena Hotel

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Landmark view
  • Lockers
  • Mountain view
  • Pool view
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Cleaning products

Basics

  • Internet
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Accessible by elevator
  • Upper floors accessible by elevator

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Electric blankets
  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Pants press
  • Iron and ironing board

Fitness

  • Fitness center
  • Tennis

Workspace

  • Desk

Things to do

  • Gift shop

Reviews of Lake Kivu Serena Hotel

8.6
GreatBased on 85 verified guest reviews
8.8Solo
8.2Families
8.7Couples
8.8Friends

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Location

Gisenyi Rwanda, Gisenyi 100

What's nearby

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Lake Kivu Serena Hotel

  • Lake Kivu Serena Hotel is located at Gisenyi Rwanda, 0.8 miles from the center of Gisenyi.

  • Check-in time is 2:00 PM and check-out time is 11:30 AM at Lake Kivu Serena Hotel.

  • Yes, Lake Kivu Serena Hotel offers free Wi-Fi.

  • Yes, Lake Kivu Serena Hotel offers free parking.

  • No, Lake Kivu Serena Hotel does not offer free airport shuttle service.

  • Lake Kivu Serena Hotel is 2.8 miles from Goma. Lake Kivu Serena Hotel is 52.1 miles from Bukavu Kamenbe.

  • Yes, Lake Kivu Serena Hotel is a pet-friendly hotel.

  • Yes, Lake Kivu Serena Hotel has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money

7.5

Distance to city center

0.8 mi

Location rating

9.5

Nearest Airport

Kigali Intl

Distance to airport

62.9 mi