Comfort Suites Innsbrook - Short Pump

2 stars
Wed 6/24
-
Thu 6/25
2 guests, 1 room
Deals from
$67
/Cheapest rate per night
Room type
Provider
Nightly total
King room, 1 king bed
$67
Standard room, bed type unknown
$72
Double room, 1 king bed
$75
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite. Comfort Suites Innsbrook - Short Pump offers 125 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool and a fitness center. Children under 16 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
4.8
Mediocre rating
Based on 722 verified guest reviews

Latest deals for Comfort Suites Innsbrook - Short Pump

Wed 6/24
-
Thu 6/25
King room, 1 king bed
$67
nightly with fees
Standard room, bed type unknown
$72
nightly with fees
King room, 1 king bed
$76
nightly with fees
King room, 1 king bed
$82
nightly with fees
King room, 1 king bed
$84
nightly with fees
King room, 1 king bed
$86
nightly with fees
King room, bed type unknown
$96
nightly with fees
King room, 1 king bed
$96
nightly with fees
King room, 1 king bed
$97
nightly with fees
King room, 1 sofa bed
$97
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Comfort Suites Innsbrook - Short Pump

  • Indoor pool
  • Fitness center
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Express check-out
  • Meeting/Banquet facilities
  • 24hr front desk

Dining

  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Microwave

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Free toiletries

Media and entertainment

  • Radio
  • Cable or satellite TV
  • Flat-screen TV
  • TV

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Elevator

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available

Health and safety

  • Daily housekeeping
  • Safe
  • First-aid kit

Parking and transportation

  • Free parking

Bathroom

  • Hairdryer

Workspace

  • Desk

Fitness

  • Fitness center

Pool

  • Indoor pool

Reviews of Comfort Suites Innsbrook - Short Pump

4.8
Mediocre
722 verified ratings
Wonderful
204
Very good
92
Good
79
Okay
45
Fair
71
Mediocre
58
Poor
173

Summary of reviews

Guests say
Guests frequently praised the hotel's location and some staff members for their pleasantness and helpfulness. However, the overwhelming majority of reviews highlighted serious cleanliness issues including roaches, mold, stains, and general filth. Many guests were disappointed with the pool's condition or availability. Service received mixed feedback with some complaints about front desk responsiveness and maintenance. Breakfast was also noted as lacking by some guests. Overall, the hotel was seen as having a good location but suffering from major cleanliness and maintenance problems.
AI-Generated from customer reviews
Location8.5 out of 10
Breakfast3.5 out of 10
Pool2.5 out of 10
Service2 out of 10
Cleanliness0 out of 10
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All reviews

4.0
Mediocre
Bryant, Apr 2026
The breakfast was non existent. Nothing to drink. Cereal but no milk. No waffle mix. TV didnt work. That was evidently just going in and out. It wasnt. Just out. Just overall a lack of care given. Sad really nice building.
4.8
Mediocre
Anonymous, Nov 2017
Pros (+) Lemon water downstairs
Cons (-) Tub didn't drain well at all and you had to hold toilet lever down for 15 seconds or it wouldn't flush.
2.8
Poor
Anonymous, Sep 2016
Pros (+) Staff was pleasant
Cons (-) Break-in. Smelled like smoke despite being listed as smoke free. Peeling wallpaper. Shorting electronics in room. Loose fixtures in bathroom. Cheap TV. Poor breakfast.
10
Wonderful
Seritta, Aug 2016
Pros (+) It was an excellent visit and I will be coming back
Cons (-) Nothing

Location

4051 Innslake Drive, Glen Allen, VA 23060-3366

What's nearby

  • Meadow Farm Museum3.7 mi
  • Walkerton Glen Allen Virginia4.5 mi
  • Cultural Arts Center Glen Allen4.6 mi
  • Virginia Randolph Museum5.4 mi
  • Lavender Fields Herb Farm6.1 mi
  • James River Cellars Winery7.3 mi
  • Agecroft Hall7.8 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Comfort Suites Innsbrook - Short Pump

Low season

High season

Average price (weeknight)

Average price (weekend night)

April
October
$97
$102
Cheapest month to stay with an average 26% drop in price.
Most expensive month to stay with an average 34% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Comfort Suites Innsbrook - Short Pump

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Comfort Suites Innsbrook - Short Pump

  • If you’re after a cheap room at Comfort Suites Innsbrook - Short Pump, then you should consider staying during the low season. The cheapest deals can generally be found in April and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Comfort Suites Innsbrook - Short Pump, plan to stay on a Sunday or Tuesday. The most expensive day is usually Thursday.
  • The cheapest price a room at Comfort Suites Innsbrook - Short Pump was booked for on KAYAK in the last 2 weeks was $72, while the most expensive was $138.
  • How long should you stay at Comfort Suites Innsbrook - Short Pump? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Comfort Suites Innsbrook - Short Pump

  • Where is Comfort Suites Innsbrook - Short Pump located?

    Comfort Suites Innsbrook - Short Pump is located at 4051 Innslake Drive, 4.2 miles from the center of Glen Allen. Meadow Farm Museum is the closest landmark to Comfort Suites Innsbrook - Short Pump.

  • When is check-in time and check-out time at Comfort Suites Innsbrook - Short Pump?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Comfort Suites Innsbrook - Short Pump.

  • Does Comfort Suites Innsbrook - Short Pump offer free Wi-Fi?

    Yes, Comfort Suites Innsbrook - Short Pump offers free Wi-Fi.

  • Does Comfort Suites Innsbrook - Short Pump offer free parking?

    Yes, Comfort Suites Innsbrook - Short Pump offers free parking.

  • How far is Comfort Suites Innsbrook - Short Pump from the airport?

    Comfort Suites Innsbrook - Short Pump is 17.4 miles from Richmond Byrd Intl. Comfort Suites Innsbrook - Short Pump is 58.3 miles from Charlottesville Albemarle.

  • Does Comfort Suites Innsbrook - Short Pump have a pool?

    Yes, Comfort Suites Innsbrook - Short Pump has a pool onsite.

  • How does KAYAK find such great Comfort Suites Innsbrook - Short Pump hotel deals?

    KAYAK scours the web for all room deals available at Comfort Suites Innsbrook - Short Pump in Glen Allen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Comfort Suites Innsbrook - Short Pump and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Comfort Suites Innsbrook - Short Pump.

Nearby hotels and places to stay

3-star hotel
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3-star hotel
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2-star hotel
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2-star hotel
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2-star hotel
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2-star hotel
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3-star hotel
Drury Plaza Hotel Richmond9.3 Excellent (1,515 reviews)0.59 miOutdoor pool, Indoor pool, Fitness center$139+
3-star hotel
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3-star hotel
Richmond Marriott Short Pump8.7 Excellent (297 reviews)0.41 miIndoor pool, Fitness center, Restaurant$173+
2-star hotel
Holiday Inn Express Richmond I-64 Short Pump Area By IHG8.4 Excellent (817 reviews)0.72 miOutdoor pool, Fitness center, Free Wi-Fi$131+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

5.2
4.2 mi
Richmond Byrd Intl
17.4 mi