Staff was outstanding. Room was great. The bed wasn't right for me, my wife thought it was fine. The mini fridge broke in the middle of the night and sounded like a moped. Fridges break, that happens, I unplugged it and the staff took care of it in the morning without fuss. The breakfast was the standard mediocre affair offered at most hotels. Overall it was an outstanding stay. I would recommend the hotel to others and, more importantly, I would stay again.
I recently stayed at this hotel and was pleasantly surprised how nice and clean it was. They have an indoor pool and hot tub and have a buffet breakfast in the morning with a lot of options. The staff also drove me within 5 miles of the hotel to look for a place to get some dinner, than stayed while I ran inside and ordered takeout. I would recommend this hotel to anyone, business or leisure.
We really did feel welcome and the staff was always ready to help us with any questions about the area. The vans always being available to take us where we needed to be, was awesome. And having the driver, happy and conversational made us feel glad to be there.
I was stranded in Albuquerque for the night, called the Best Western and managed to find a Jr * for the grand total of $*. It was minutes from the airport' plus featured nice rooms, a friendly shuttle staff and an excellent breakfast.
Hotel was very clean and the location was great for shopping! The front desk was not overly friendly or helpful but not rude. I would say more like indifferent if we stayed there or not. No problems. Good value. I would stay again. Only thing missing to make it perfect was room service but I knew this was not available when I booked. Kids like the pool and hot tub.
The hotel room was clean, well aerated. Had a good workout area to exercise, a medium size but clean pool and whirpool. A cold and hot breakfast as well as a manager reception station is available daily. The hotel is across a major Mall, The Grapevine Mills, also an AMC theater, bass shop, are close by. The Greatwolf Lodge and the Texan Gayylord all had some christmas activiites which you can go to and are close to the Springhill Suites. The Fort Worth Stockyard is just 30 minutes away. The DFW Airport is just 10 minutes away. Overall a great price and convenient accomodations. I would stay there again.
Rooms were great, loved the sitting area. I really like a room that has somewhere to sit not on the beds. Room was quiet and very clean. Close to shopping and great restaurants. Really enjlyed my stay and would stay again.
I chose this hotel because the rooms were the same as those in a more expensive hotel I had originally booked. I saved $$$ over the weekend! Great service, very friendly staff, hotel amenities were first rate. You're within minutes of shopping, great entertainment, and it's less than five minutes to DWF Airport.
WOW This hotel has it all! The decor was gorgeous, & the staff was friendly & helpful, w/ a great shuttle to DFW. The breakfast was hot & delicious, w/ the most amazing variety. The indoor pool was great, the business center, & the rooms. The bed was the most comfortable I've ever slept in. Mon-Thurs was an afternoon social, w/ free wine & appetizers. I will only stay at Springhill Suites when I stay in Grapevine; it was literally steps away from the mall, & all those wonderful restaurants! LOVED IT!!!