Heevan Retreat

The high season at Hotel Heevan Retreat is in March, offering the perfect opportunity to enjoy the nearby attractions such as Gulmarg Gondola and Gulmarg Golf Club.

While some guests have mentioned issues with the beds, the hotel offers room heating facilities to ensure a comfortable stay, especially during freezing temperatures.

Yes, Hotel Heevan Retreat provides parking facilities, as well as an airport shuttle service for added convenience.

Guests have praised the excellent food and hospitality at Hotel Heevan Retreat, although some have mentioned that the food quality needs improvement.

Guests have appreciated the neat and clean rooms with full amenities, as well as the staff serving with a smile. However, some have mentioned issues with room maintenance and slow service.

Some guests recommended requesting a renovated room with a modern washroom to avoid any issues with older facilities. It's advised to specify this preference during the booking process.

The hotel's central location in Gulmarg makes it convenient for exploring the area, with attractions like Gulmarg Gondola and Gulmarg Golf Club within walking distance.

Multiple guests praised the hospitable and helpful nature of the staff, particularly mentioning individuals like Zubair, Pervez, Imran, Javed, and Wasim for their exceptional service.

While some guests enjoyed the food and service, others found the food quality and breakfast buffet to be below expectations. It's recommended to consider dining options outside the hotel for a varied experience.

Several guests mentioned issues with room amenities, such as non-functional flushes and faucets. It's advisable to check the functionality of these facilities upon check-in and request a room change if needed.

Some guests noted that soundproofing in the rooms was inadequate, leading to disturbances from neighboring rooms. Light sleepers may want to consider this when selecting a room or bring earplugs as a precaution.

While some guests felt the hotel provided good value for the price, others expressed disappointment with the room quality and services in relation to the cost. It's recommended to manage expectations accordingly.

March is highlighted as both the low and high season, suggesting that visitors should be prepared for varying crowd levels and possibly higher prices during this time.

The hotel offers an airport shuttle service for a surcharge, providing a convenient option for guests requiring transportation to and from the airport.

Guests appreciated the presence of hand sanitizer, daily housekeeping, and the disinfection of high-touch surfaces, contributing to a sense of cleanliness and safety during their stay.