Perfect for business and leisure travelers alike, and situated less than 5 miles from both Yale and Quinnipiac Universities, the newly renovated Clarion Hotel of Hamden features free wireless Internet service, indoor pool and spa, expanded fitness room, lobby coffee bar, ATM, mini-convenience shop, and warmly appointed guestrooms and suites with service that defines hospitality. Guests also enjoy the innumerable dining, shopping and entertainment options either adjacent or nearby. Come visit us today. Shuttle transportation available Monday - Friday to Yale and New Haven. Exercise room open 24 hours. Pet deposit: 150.00 USD refundable. Pet limit: 1 per room, maximum of 50 pounds.
It's conveniently located.
This hotel needed major refurbishing...but was still warm and friendly. Not anymore. Refurbishing on-the-cheap hasn't helped. The management is new and still disorganized; and don't ask about our dirty room, broken lamp, and bathroom disrepair ...Well!
Well the front desk did go out of her way to get me a good room- but that was after I had to switch three times (see below). Ended up in a suite which was very nice.
CAme in, got a room key- went in- stuck my hand in gum- gross- room not clean.Complained- got new room- dirty sheets.AS I'm really angry and on the verge of leaving the front desk person gives me a clean room.Wished I got clean room to start.
The location and staff were excellent. The location was great for me in downtown Hamden near everyone I was calling on. They staff was attentive and friendly.
Everything else is poor. They are working on improving the hotel but to rate it a 3 stars is just plain wrong. It is more like a 1 Star. Maybe in the owners dreams. I heard there was a renovated area but I did not see it.
Receptionist who checked me in was very personable and made an effort to make me feel welcome.
Room needed a remodel. Carpet was worn and discolored. Room was small and didn't have sufficient outlets available for charging devices and computers. Hallways were noisy and I could hear the guest in the next room snoring through the paper thin walls.
There is no way that this is a 3 star. Under renovation! Breakfast was minimal with coffee terrible! Had to go out for breakfast! First two rooms we were offered smelled horribly of smoke!
Good price, good location.
Nonsmoking hotel but the first room we were given smelled like smoke. Also hotel was undergoing renovations which we were unaware of.
The hotel did not meet my expectations for a 3 star. The hallways looked like someone had started to paint them, and then left before finishing (painting was not currently in progress). Our room was smoky.
The internet was down
Clean and professional
Location is great. Beds were super comfy. Lots of room in the suite. I really liked the separation of bedrooms from living area by the doors.
Fan in bathroom didn't work.Fan in bedroom to draw in AC didn't work.Portable fan was provided. First arrived to check in, Front Desk was on the phone. Only one person. I had to wait 5-7 min for help. I was tired with jet lag. Didn't like waiting.
It provides a place to sleep. The staff was nice.
It is very rough around the edges. Rooms need to be remodeled, feels like a cheap motel that they slapped a mediocre rehab on 20 years ago. Terrible breakfast.
The staff was very friendly
It needs some remodeling
Liked having a cess to work out room but it had no hand sanitizer or bleach for after workout clean up. The bathroom was near the dining area so you had to go there to clean up. Expected more for the price of the room. Th r hotel felt like a motel.
None of the ice machines or soda machines worked. The elevator was way at the end of the hall. Felt claustrophobic b/c the only window was to the hallway so the blinds stayed closrd.
The breakfast area was a little tight.
Great people, decent size room
I dont think this hotel is 3 stars.. the most 2.5 stars
It was close to where we needed to be. Bed was comfortable.
The breakfast was so-so..
It was close to a major road. Basic room. Comfortable bed. Excellent diner on site, always good.
I really don't understand a basic clean of a hotel room would include a vacuum/cleaning of the bathroom floor. I would have given a better review if there wasn't someone else's hairs on the bathroom floor. The common area where you eat needs serious help.
Definitely not worthy of a Three Star rating.
The room had a bad smell, the AC had never been cleaned and the vents had black mold in them
Very friendly cordial staff. The beds are relatively new and very comfortable.
The upkeep is poor at best. The hotel is in process of renovation and the wear and tear shows. While the bathrooms were passable, the rooms were dusty.
It's location which is right off the highway and only 2 miles from Quinnipiac College. Its free amenities such as breakfast, internet.
Small indoor pool and gym. Breakfast only offered very limitted items such as: box cereal, waffles no eggs or homefries. Had to go to a Diner.
It was convenient and right off the highway.
It was old and run down. The carpets were very worn. There was no fridge available or in the room. A 3 star this was not. I give it a 2 start tops. They are redoing the lobby which is fine but the atmosphere and cleanliness was just not impressive.
Room smelled funny. Asked for roll-away twice - including of the manager - never showed up after four hours and there was no explanation offered unit the next AM (HS sports teams had taken them all.) Not enough fire exit signs and a confusing layout tha
Very helpful pleasant staff
Hotel shabby. Room not very clean. Parking area needs resurface. Hotel looks like it was a motel 6 that was added onto...
Beds are comfortable and rooms spacious. The air conditioner worked almost too well!
There were at least three centipede things (silverfish?) coming out of the bathroom and air conditioner. The hair dryer was also chipped and tried to suck in some of my hair.
Hotel was located off the highway with easy access in a decent neighborhood. Many restaurants within 5-10 minutes.
They were doing construction in the lobby area. Breakfast area moved to one of the conference rooms. The included hot breakfast only included waffles, Otherwise it was cereal and toast. The room was clean enough but not spectacular. Ice machines broken.
under construction, so rating for expectations and public areas is low. however, hotel needs some upgrades. all in all, clean, is what we wanted. staff, great. close to where we needed to be. on an aside, restaurant adjacent to hotel= HORRBILE.
old, under construction. bed was HARD AS A ROCK!!! hubby loved that thou.
Horrible customer service, long wait, didn't get towels phones in room didnt eork
Breakfast and extra pillows.
Room smelled like old smoke. Under construction in lobby.
Beautiful room and nice hotel
Staff is attentive and friendly. The Clarion is extremely convenient. It has begun to refurbish its facilitates.
The hotel is poorly maintained...not overly clean. It desperately needs updating. The toilet in our room had trouble flushing. Other similar hotels have an open 24 hr. coffee/tea setup. The Clarion doesn't. Optional Glasses and mugs are not available...
The staff. Very accommodating.
The coffee wasn't good and the free breakfast food could use some upgrading.
the location was excellent. the hotel had wifi and parking. there was also a business center and pool, although I did not use these.
cold breakfast. hotel lobby was in construction- caused early morning noise.Carpets looked old, vending machines were empty.In room, only window was into a hallway.The hair dryer did not work. maid never replaced the 1 coffee pod I used, left dirty pot.
The staff was resopnsive when our room did not get cleaned. The breakfast was great.
The room was not very clean, the closet door fell off, and the pool was very cold. Housecleaning didn't clean our room one of the days.
Old motel needs improvement they charge extra for two bed room. Overpriced
Urine on toilet seat, greater in room not working, was a portable plug in greater in room, was minus 5 degrees outside, would not let me park near my room, made me clean snow off my car and move it at 1am despite being no sign that I couldn't park there
Pool. Friendly staff.
It 'a an older hotel. Could use renovation.