Hamden Hotel And Suites Hamden - New Haven

The hotel offers a hearty and varied breakfast that guests have found to be very good and satisfying.

Some guests have mentioned concerns about the cleanliness of the rooms, including issues with stained and old rooms, as well as maintenance.

Many guests have praised the staff for being friendly, helpful, and inviting, providing a positive experience during their stay.

The hotel offers a business center and wake-up service, making it convenient for business travelers.

Some guests have expressed concerns about the beds, mentioning discomfort, noise, stiffness, and bugs in the rooms.

Some guests reported issues with cleanliness and maintenance in certain rooms, so it may be beneficial to request a room inspection or choose a recently renovated room.

Several guests mentioned encountering smoke smells in their rooms and hallways, so non-smoking rooms or areas may be preferable for sensitive guests.

A few guests experienced delays and rudeness during late-night check-ins, so arriving during peak hours might ensure a smoother check-in process.

Some guests found discrepancies between the advertised amenities and the actual room features, so it may be helpful to confirm specific in-room facilities before arrival.

While the hotel offers on-site dining, guests also highlighted the variety of nearby restaurants and cafes, providing alternative dining choices.

Several guests reported issues with room maintenance, such as broken shower heads and electrical outlets, so it may be beneficial to inspect the room upon arrival.

A few guests expressed concerns about the neighborhood's safety and the condition of their vehicles, so it may be wise to take precautions when parking.

Some guests had mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional, so it's advisable to set clear expectations for interactions.

While many guests praised the breakfast, some encountered empty bins and rude kitchen staff, so it may be helpful to confirm the breakfast options before planning.

A few guests mentioned noise disturbances and a need for repairs, particularly related to balcony areas, so it may be beneficial to request a quieter room or inquire about ongoing maintenance.