Overview

Sofitel Hangzhou Westlake

333 West Lake Avenue, Hangzhou 310002, China
+86 571 8707 5858

$138+

Overall guest ratings

8.9/10 Excellent
Based on 5993 reviews
See all reviews

Review highlights

  • 9.4
  • 8.1
  • 4.7
  • 4.1

Good to know

  • Professional service
  • Interesting excursions
  • Good accessibility by car

Nearby

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    About

    Sofitel Hangzhou West Lake sits on the picturesque banks of the West Lake, beside Hangzhou's buzzing CBD downtown and Xihutiandi complex. Meticulously renovated, the hotel has re-opened with 233 luxury rooms and suites, with a contemporary all-day dining restaurant, classic Chinese restaurant, and the chic Le Bar. The pool, beauty salon and fitness center accompanies multi-functional banquet complex, the rooftop bar Sky Garden and conference room Le Lac with panoramic views of West Lake.

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    Amenities

    • Free Wi-Fi
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
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    Rates

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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 5993 reviews
    data provided by TrustYou
    • 9.4 "Terrific location."
    • 8.1 "Great service."
    • 7.2 "Good breakfast."
    • 5.7 "Rooms are ok."
    • 4.7 "Internet is poor."
    • 4.1 "Value below average."
    • 3.3 "Wellness & sports facilities were not very nice."
    • 1.2 "Horrible pool."

    Overall Rating

    8.8 Excellent
    Based on 1258 reviews
    data provided by TrustYou
    • 8.8 "Location is great."
    • 7.7 "Good service."
    • 7.1 "Good breakfast."
    • 5.9 "Rooms are ok."
    • 4.3 "Value below average."
    • 1.5 "Horrible pool."

    Overall Rating

    8.9 Excellent
    Based on 2397 reviews
    data provided by TrustYou
    • 9.5 "Terrific location."
    • 8.0 "Great service."
    • 7.4 "Good breakfast."
    • 5.8 "Average amenities."
    • 5.3 "Rooms are ok."
    • 4.0 "Value below average."
    • 1.2 "Horrible pool."

    Overall Rating

    9.0 Excellent
    Based on 2097 reviews
    data provided by TrustYou
    • 9.5 "Terrific location."
    • 8.4 "Great service."
    • 7.2 "Good breakfast."
    • 6.9 "Bar is ok."
    • 5.8 "Rooms are ok."
    • 4.9 "Internet is poor."
    • 4.7 "Not very comfortable."
    • 4.2 "Value below average."

    Overall Rating

    8.4 Excellent
    Based on 239 reviews
    data provided by TrustYou
    • 9.6 "Terrific location."
    • 7.0 "Good breakfast."
    • 7.0 "Good service."
    • 5.5 "Rooms are ok."
    • 4.5 "Value below average."
    • 4.1 "Vibe wasn't good."

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