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Sofitel Hangzhou Westlake

333 West Lake Avenue, Hangzhou 310002, China
+86 571 8707 5858

$131+

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1 room, 2 guests
Rates
Sofitel Hangzhou Westlake - Hangzhou - Building Provided by Leonardo
Sofitel Hangzhou Westlake - Hangzhou - Bedroom Sofitel Hangzhou Westlake - Hangzhou - Bar Sofitel Hangzhou Westlake - Hangzhou - Golf course Provided by ICE Portal

Overall guest ratings

8.9/10 Excellent
Based on 5,211 reviews
See all reviews

Review highlights

  • 9.4
  • 8.2
  • 4.6
  • 4.4

Good to know

  • Professional service
  • Good accessibility by car
  • Friendly atmosphere

Nearby

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    About

    Sofitel Hangzhou West Lake sits on the picturesque banks of the West Lake, beside Hangzhou's buzzing CBD downtown and Xihutiandi complex. Meticulously renovated, the hotel has re-opened with 233 luxury rooms and suites, with a contemporary all-day dining restaurant, classic Chinese restaurant, and the chic Le Bar. The pool, beauty salon and fitness center accompanies multi-functional banquet complex, the rooftop bar Sky Garden and conference room Le Lac with panoramic views of West Lake.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
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    Map

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    Reviews

    Guest reviews

    • All Reviews
    • Couples
    • Families
    • Business
    • Solo

    Overall Rating

    8.9 Excellent
    Based on 5,211 reviews
    • 9.4 "Terrific location."
    • 8.2 "Great service."
    • 7.8 "Good breakfast."
    • 5.9 "Rooms are ok."
    • 5.4 "Average comfort."
    • 4.6 "Internet is poor."
    • 4.4 "Value below average."
    • 3.3 "Wellness & sports facilities were not very nice."
    • 0.9 "Horrible pool."
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    Overall Rating

    8.7 Excellent
    Based on 1,146 reviews
    • 9.0 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
      9.6 "96% liked the proximity to shopping."
    • 8.2 "Great service."
      8.0 "80% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 6.3 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.6 "56% said the view was so-so."
      5.8 "For only 58%, the bathroom was ok."
      6.7 "Only 67% said rooms were clean enough."
      5.7 "57% thought the bathroom was big enough."
    • 4.8 "Value below average."
    • 1.2 "Horrible pool."

    Overall Rating

    8.9 Excellent
    Based on 2,292 reviews
    • 9.4 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
      9.5 "95% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 6.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
      6.2 "62% said the view was so-so."
      5.4 "54% thought the bathroom was big enough."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
    • 4.7 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.6 "Value below average."
    • 1.0 "Horrible pool."
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    Overall Rating

    9.1 Excellent
    Based on 1,563 reviews
    • 9.4 "Terrific location."
      8.7 "Easily accessible by car, said 87%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.5 "Rooms are ok."
      6.5 "65% said the view was so-so."
      6.8 "Only 68% said rooms were clean enough."
      5.7 "For only 57%, the bathroom was ok."
    • 4.9 "Value below average."
    • 4.3 "Internet is poor."

    Overall Rating

    8.4 Excellent
    Based on 208 reviews
    • 9.5 "Terrific location."
    • 7.6 "Good breakfast."
    • 7.5 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 5.5 "Rooms are ok."
    • 4.7 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Good accessibility by car"
    "Friendly atmosphere"
    data provided by TrustYou

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