Four Points by Sheraton Hangzhou, Binjiang

The breakfast offers a wide variety to choose from, including typical continental options. Guests have appreciated the breakfast for its quality and variety.

The hotel is conveniently located near several famous tourist spots, including West Lake, Leifeng Tower, and food street. Guests have found the location excellent for exploring the area.

While some guests have mentioned that the carpets in the room were not very clean with some old spots, others have praised the hotel for being very clean and comfortable. The staff has been prompt in providing service.

The staff has been described as very helpful, with excellent English-speaking skills. Some guests have also mentioned that the staff upgraded their room and provided great service.

The hotel offers a great Indian restaurant across the road, and guests have appreciated the quality of the breakfast, including the Shanghai pancake. However, some have noted that the selection may be limited.

Several guests recommended choosing a room with a view, particularly those facing the city or nearby tourist spots like West Lake and Leifeng Tower.

Guests appreciated the convenience of having local economic rice eating places and a variety of restaurants nearby, making it easy to explore different dining options outside the hotel.

The hotel offers a free shuttle service, which guests found convenient for exploring nearby attractions and getting around the city.

Some guests mentioned that the rooms felt a little small, so it may be worth considering this when selecting a room, especially for longer stays or if extra space is preferred.

Guests recommended trying the Indian restaurant located across the road from the hotel for a different dining experience.

While the hotel is near famous tourist spots, some guests noted that the immediate surrounding area felt a bit sparse, so it's worth considering the location in relation to planned activities.

If encountering any issues with room amenities, such as the showerhead, guests suggested promptly informing the staff for quick resolution.

Guests found the convenience of a nearby store beneficial for quick purchases and essentials, making it convenient for any last-minute needs.

The hotel's fitness center was praised by guests for its equipment and facilities, making it a good option for those looking to stay active during their stay.

The hotel's multilingual staff were appreciated by guests, making communication easier for international travelers.