It is centralised in the Old Quarters
The reception is too persistant to sell us tours to Ha Long Bay and other places but be alert with their promises. Secondly, after buying from them the tours, they will totally ignored you the next day and treat you with a 'cold' shoulder. Its the same experience in all hotel in Old Quarters. I do not blame them but the Vietnamese needs to change their attitude towards people.
-The staff was very friendly even though their English was not so good - Location was very good also - Both the room and bathroom were spacious and clean
- They moved us from one hotel to another, which wasn't so nice, but the quality of both hotels is the same, and of course they payed and arrange the transfer - The breakfast was poor
Staff seemed quite determined to sell you a tour. I wanted to get into our room right away when we checked in, being tired from the trip, but the staff wanted to see if we would like to book a tour, etc..
Hotel's staffs. Tour organized.
Hotel with balcony, and breakfast was so excellent.