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2 stars

Hanoi Downtown Hotel

1-3 Hang Phen Street, Hanoi 0084, Vietnam
Hanoi, Vietnam
See location
7.0
Good
based on 304 reviews
304 reviews
Provider
Provider for Hanoi Downtown Hotel
Provider for Hanoi Downtown Hotel
Provider for Hanoi Downtown Hotel

Overview

Less than 20 minutes' stroll from Long Bien Railway Station, Hanoi Downtown Hotel offers guests an ideal base when visiting Hanoi. It also offers free Wi-Fi, a sauna and outdoor tennis courts.

The hotel has recently undergone refurbishment and features body treatments, 24-hour room service and a beauty centre. For an easy and effortless check-in and departure experience, guests can benefit from the express check-in/check-out facility.

The air-conditioned rooms at the hotel are spacious and offer a mini bar, a spa bath and a kitchenette. All provide bottled water, a refrigerator and a private bathroom with bathrobes.

Hanoi Downtown Hotel has its own on-site restaurant, convenient for those preferring to dine in. Alternatively, there are a variety of other eating options just a short walk away.

Hanoi Downtown Hotel is situated in the popular tourist hub of Hoan Kiem. Guests can also easily visit National Library of Vietnam, Hoan Kiem Lake and Vietnam Military History Museum.

7.0
Good rating
Based on 304 verified guest reviews

Latest deals for Hanoi Downtown Hotel

Mon 7/21
Tue 7/22

Amenities at Hanoi Downtown Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business center
  • Cable or satellite TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Parking

Services and conveniences

  • ATM on-site
  • Business center
  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar

Things to do

  • Beauty salon
  • Hiking
  • Bicycle rental

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Parking and transportation

  • Parking
  • Airport shuttle

Kitchen

  • Refrigerator
  • Kitchenette

Accessibility and suitability

  • Non-smoking rooms available
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service

Family friendly

  • Babysitting or child care
  • Playground

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

General

  • Storage available

Health and safety

  • Safe

Fitness

  • Tennis

Spa

  • Sauna

Reviews of Hanoi Downtown Hotel

7.0
Good
304 verified ratings
Wonderful
59
Very good
48
Good
76
Okay
35
Fair
43
Mediocre
27
Poor
16

Summary of reviews

Guests say
Guests appreciated the great location of the hotel, with many mentioning its proximity to local attractions and restaurants. However, there were significant concerns regarding the cleanliness of the rooms and the quality of service provided by the staff. Many reviews highlighted issues such as unclean bathrooms, unhelpful staff, and inadequate room maintenance. Overall, while the hotel offers good value for its location, improvements in service and cleanliness are necessary to enhance guest satisfaction.
AI-Generated from customer reviews
Location9 out of 10
Service2.5 out of 10
Cleanliness2 out of 10
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Location

1-3 Hang Phen Street, Hanoi 0084

What's nearby

  • Dong Xuan Market0.4 mi
  • St. Joseph Cathedral0.4 mi
  • Hanoi City Centre0.5 mi
  • Hoan Kiem Lake0.5 mi
  • Vietnam Military History Museum0.5 mi
  • Hanoi Citadel0.6 mi
  • National Library of Vietnam0.6 mi
  • Hoa Lo Prison Museum0.6 mi
  • National Museum of Fine Arts0.8 mi
  • Ho Chi Minh Mausoleum0.9 mi
  • Presidential Palace0.9 mi
  • Temple of Literature0.9 mi

Policies

Check-in/Check-out

Check in anytime after 1:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Hanoi Downtown Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hanoi Downtown Hotel

  • Where is Hanoi Downtown Hotel located?

    Hanoi Downtown Hotel is located at 1-3 Hang Phen Street in Hoan Kiem, 2.3 miles from the center of Hanoi. Dong Xuan Market is the closest landmark to Hanoi Downtown Hotel.

  • When is check-in time and check-out time at Hanoi Downtown Hotel?

    Check-in time is 1:00 PM and check-out time is 12:00 PM at Hanoi Downtown Hotel.

  • Does Hanoi Downtown Hotel offer free Wi-Fi?

    Yes, Hanoi Downtown Hotel offers free Wi-Fi.

  • How far is Hanoi Downtown Hotel from the airport?

    Hanoi Downtown Hotel is 13.3 miles from Hanoi Noibai. Hanoi Downtown Hotel is 58.1 miles from Haiphong Catbi.

  • How does KAYAK find such great Hanoi Downtown Hotel hotel deals?

    KAYAK scours the web for all room deals available at Hanoi Downtown Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hanoi Downtown Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hanoi Downtown Hotel.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.0
2.3 mi
Hanoi Noibai
13.2 mi

Everything you need to know for your stay in Hanoi

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