Hanoi Amber Hotel

The hotel is perfectly located in the old quarter of Hanoi, close to popular places like beer street, night markets, and historical attractions.

The staff at the hotel are described as friendly, helpful, and attentive. They go out of their way to assist with travel arrangements and provide a pleasant stay experience.

Some guests have mentioned concerns about the size of the rooms, occasional noise from nearby bars, and issues with cleanliness and maintenance, such as a damp smell and old fixtures.

The hotel offers a complimentary breakfast, daily housekeeping, and assistance with booking transport and activities. Additionally, the staff are highlighted as a standout feature, providing exceptional service and making guests feel welcome.

The hotel provides free parking, free Wi-Fi, and a 24-hour front desk. However, some guests have noted the absence of an elevator and limited storage in the rooms.

Due to the absence of an elevator, consider requesting a room on the lower floors if mobility is a concern, as mentioned by some guests.

Be aware that the hotel's central location in the Old Quarter may lead to noise disturbances, particularly from nearby bars, as highlighted in guest reviews.

The hotel staff, particularly Kate, received numerous accolades for their helpfulness and willingness to assist with travel arrangements and trip planning.

Some guests reported receiving free room upgrades, so it may be worth inquiring about this possibility during the booking process.

A few guests encountered ant infestations in their rooms, so it's advisable to check for this issue upon arrival.

Guests recommended booking a superior room over a deluxe room, as the former was perceived to offer a better experience, as indicated by a specific guest experience.

In addition to external noise, some guests mentioned disturbances from within the hotel, such as noisy neighbors and plumbing sounds, which may impact the overall stay.

Several guests noted that the bathrooms were small and required better cleanliness, so it's worth considering this aspect when booking.

Some guests reported that their sheets were not changed regularly during longer stays, so it may be beneficial to request fresh linens if staying for an extended period.

While the hotel's location is central, some guests expressed concerns about the street's cleanliness and noise levels, particularly in the vicinity of the entrance.