the elegance, the beauty, and the service
I was surprised to see that the bathroom had no fan which caused the shower to cause a lot of humidity to both the bathroom and bedroom
Front Desk at check in was excellent and in answering my questions. Comped us breakfast due to the lounge on the 21st floor being closed. Room service was fast and excellent.
The room itself was ok, but certainly nothing special for what we paid. Being on the Concierge floor I would expect the room would have a small refrigerator which it did not. The bathroom has no fan which I found unusual for a relatively new hotel.
Great customer service, so convenient to the convention center and very fast room service although the food was nothing to write home about. The breakfast service was very convenient. Also free wifi!!
The restaurant could have a few more options for dinner entrees. And Starbucks in the lobby needs more help - the line was a constant out into the lobby.
Proximity to the convention center, very clean rooms and very helpful staff.
Very good hotel. Excellent service staff. Plenty of parking available in the attached parking garage. Overall a very good stay. This place has everything you need whether staying for business or for pleasure.
Location in the heart of CT's Capitol city.
I used all the ameneties at this hotel. First the room was as comfortable as could be, everything I expect in a great hotel room. The bed was a better nights sleep than my own and thats saying a lot! The pool area and the view from the roof was just georgous. The gym is up to date and the equipment like new. The restaurant is comfortable yet upscale and the food 'amazing' my hat off to the chef! The lounge/night club was so much fun, the music was awsome. Room service menues were quite extensive. I was able to walk through the hotel with my cocktail and take my drinks from the bar to the room wich was great. Parking was reasonably priced and easily accessable in the parking garage, with all the hotel has to offer there was really no reason to leave at all that night. Theres a Starbucks and a beautiful lounge area off the lobby. The Convention Ctr., Science Museum, and the Ampitheater on the river was either right next door or a short, beautiful walk. And last but not least the hotel staff was the friendliest Ive encountered in YEARS of staying in many establishments. They were helpful, curtious, respectful, knowledgeable always a smile and did I need anything or could they help. My congratulations to the Hartford Marriott Downtown i will deffinately be using your hotel again!
Fantastic fitness facility to get the quick workout in- also the pool is top notch and enables you to do laps for fitness swimming! Great property at a reasonable price!
Welcomed by courtious staff, we checked in late afternoon to a very nice room. Since we drive for long hours and tired, we ordered food by room service and was surprised by the quality of food. My tuna stake was very tasty, mached with properly seasoned rizotto and my wife didn't give me even a small piece of her smoked salmon, which she said was so good and didn't want to share with anyone. It's located right in the middle of Hartford business district and has covieniet access to CT turnlike and convension center is connected directly to the hotel. If I visit Hartford again, this is the place to stay.
I was very pleased with the room. It was very clean, there was no dust on the furniture, looked very nice, bathroom was clean... I have stayed at many hotels before and I have had many problems and this was worth it.
Room was upgraded upon arrival, nice perk. Food in restaurant was wonderful. Would highly definitely drive out of my way to stay here.