The Windsor Hotel TOYA, Vignette Collection, an IHG Hotel

Guests can enjoy breakfast at Michel Bras Toya Japon or Arashiyama Kitcho, and dine at Out of Africa. Additionally, Polo Bar offers a refreshing drink for guests.

Some guests have mentioned that the portion of the breakfast at the French restaurant could be larger, and there were limited lunch and dinner options, with room service only available after 7:30 pm.

Some guests mentioned that although the staff was friendly, there were concerns about their English proficiency. It's important to note that the hotel is located in a quiet area, and the staff may have limited opportunities to practice English.

The hotel offers an outdoor onsen with incredible views, modern and spacious rooms, and a fantastic breakfast. Additionally, guests can enjoy the ski site, which is lovely with nice snow and very friendly to beginners.

Some guests have expressed concerns about the limited staffing and closed facilities due to the impact of COVID. Additionally, there were issues with overpriced food, limited dining options, and challenges with transportation to and from the hotel.

Many guests raved about the fantastic views from their rooms, so consider booking a room with a view of Lake Toya for a more enjoyable stay.

Some guests found limited dining options and high prices for meals, especially during off-peak seasons. Consider researching nearby dining options and planning meals in advance to avoid disappointment.

The hotel offers a free shuttle service, but some guests found it to be infrequent. Be sure to check the shuttle schedule and plan your transportation accordingly, especially if arriving via public transport.

Several guests mentioned that the hotel was less crowded during off-peak seasons, providing a quieter and more peaceful experience. Consider visiting during these times for a more serene stay.

While the staff is friendly, some guests noted challenges with language barriers. It may be helpful to have a translation app or basic Japanese phrases handy for smoother communication.

The hotel is located a short drive from attractions like Toyako Onsen and Shikotsu Toya National Park Silo Observation Deck. Researching nearby attractions and planning your itinerary in advance can enhance your overall experience.

As the hotel is situated in a more secluded area, guests recommended packing essentials and snacks, especially during off-peak seasons when dining options may be limited.

Some guests experienced limited availability for spa treatments and restaurant reservations. It's advisable to confirm availability and make reservations in advance to avoid any inconvenience.

If you plan to use the outdoor onsen, it's recommended to inquire about any specific etiquette or rules, especially for guests with tattoos, to ensure a pleasant experience.

Depending on the season of your visit, research and inquire about available activities and facilities, as some guests noted limited options during their stay.