The Windsor Hotel TOYA, Vignette Collection, an IHG Hotel
Photos of The Windsor Hotel TOYA, Vignette Collection, an IHG Hotel
Overview
This luxury resort in Toyako offers complimentary wireless internet, as well as a mineral bath and a free shuttle service. It also features an indoor pool, outdoor tennis courts and a Jacuzzi.
Guests of The Windsor Hotel Toya Resort & Spa can unwind with a range of relaxation facilities at Bloom Spa Toya, which features a sauna. Guests can enjoy the recreational activities available, such as bicycle rental, a playground and a ski school. It also has convenient options for meetings and events.
All the peaceful rooms at The Windsor Hotel Toya Resort & Spa feature slippers, a refrigerator and a mini bar. The bathrooms have a bathtub and a shower, and include bathrobes and a hair dryer.
Guests can wake up to breakfast at Michel Bras Toya Japon or Arashiyama Kitcho. As the day comes to an end, guests can dine at Out of Africa, then continue on to Polo Bar for a refreshing drink.
Parking is provided at the resort, and Toyako Onsen is within a 30-minute car ride. Lake Toya is also a short drive away.
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Amenities at The Windsor Hotel TOYA, Vignette Collection, an IHG Hotel
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free parking
- Shuttle service (free)
- Free toiletries
- Meeting/Banquet facilities
Things to do
- Gift shop
- Hiking
- Ski school
- Hot spring bath
- Bicycle rental
- Golf
- Canoeing
- Cycling
- Skiing
- Beauty salon
- Horse riding
- Mini-golf
- Ski-in/Ski-out
Services and conveniences
- Conference rooms
- Car rental
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Ski equipment rental (on site)
- Express check-out
- Chapel/shrine
- Private check-in/check-out
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Free toiletries
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness center
- Hot tub
- Indoor pool
- Sauna
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
Family friendly
- Babysitting or child care
- Kids meals
- Playground
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Storage available
Fitness
- Fitness center
- Tennis
Outdoor
- Garden
Health and safety
- Daily housekeeping
Reviews of The Windsor Hotel TOYA, Vignette Collection, an IHG Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
Guests can enjoy breakfast at Michel Bras Toya Japon or Arashiyama Kitcho, and dine at Out of Africa. Additionally, Polo Bar offers a refreshing drink for guests.
What are the common concerns about the hotel's dining options?
Some guests have mentioned that the portion of the breakfast at the French restaurant could be larger, and there were limited lunch and dinner options, with room service only available after 7:30 pm.
Are there any concerns about the hotel's staff and language proficiency?
Some guests mentioned that although the staff was friendly, there were concerns about their English proficiency. It's important to note that the hotel is located in a quiet area, and the staff may have limited opportunities to practice English.
What are the highlights of the hotel's amenities?
The hotel offers an outdoor onsen with incredible views, modern and spacious rooms, and a fantastic breakfast. Additionally, guests can enjoy the ski site, which is lovely with nice snow and very friendly to beginners.
What are the concerns about the hotel's facilities and services?
Some guests have expressed concerns about the limited staffing and closed facilities due to the impact of COVID. Additionally, there were issues with overpriced food, limited dining options, and challenges with transportation to and from the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Many guests raved about the fantastic views from their rooms, so consider booking a room with a view of Lake Toya for a more enjoyable stay.
Plan Meals in Advance
Some guests found limited dining options and high prices for meals, especially during off-peak seasons. Consider researching nearby dining options and planning meals in advance to avoid disappointment.
Check Shuttle Service Schedule
The hotel offers a free shuttle service, but some guests found it to be infrequent. Be sure to check the shuttle schedule and plan your transportation accordingly, especially if arriving via public transport.
Consider Off-Peak Season Visits
Several guests mentioned that the hotel was less crowded during off-peak seasons, providing a quieter and more peaceful experience. Consider visiting during these times for a more serene stay.
Be Mindful of Language Barriers
While the staff is friendly, some guests noted challenges with language barriers. It may be helpful to have a translation app or basic Japanese phrases handy for smoother communication.
Research Nearby Attractions
The hotel is located a short drive from attractions like Toyako Onsen and Shikotsu Toya National Park Silo Observation Deck. Researching nearby attractions and planning your itinerary in advance can enhance your overall experience.
Pack Essentials for Remote Location
As the hotel is situated in a more secluded area, guests recommended packing essentials and snacks, especially during off-peak seasons when dining options may be limited.
Confirm Spa and Restaurant Availability
Some guests experienced limited availability for spa treatments and restaurant reservations. It's advisable to confirm availability and make reservations in advance to avoid any inconvenience.
Inquire About Onsen Etiquette
If you plan to use the outdoor onsen, it's recommended to inquire about any specific etiquette or rules, especially for guests with tattoos, to ensure a pleasant experience.
Research Seasonal Activities
Depending on the season of your visit, research and inquire about available activities and facilities, as some guests noted limited options during their stay.
Location
What's nearby
- Toya Station2.9 mi
- Shikotsu Toya National Park Silo Observation Deck3.1 mi
- Toyako Onsen3.7 mi
- Toya Mizunoeki5.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Windsor Hotel TOYA, Vignette Collection, an IHG Hotel
Low season | November |
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High season | January |
Average price (weeknight) | $313 |
Average price (weekend night) | $316 |
When to book a room at The Windsor Hotel TOYA, Vignette Collection, an IHG Hotel
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Value for money | 8.1 |
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Distance to city center | 2.9 mi |