|General||24 hour front desk, ATM on-site, Air-conditioned, Coffee shop, Cribs available, Express check out, Gift shop, Laundry facilities, Night club, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Safe, Sauna, Steam room, Storage available|
|Services||A/V equipment rental, Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Wedding services|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed||Landmarks||
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Good, 2,228 reviews across the web
|Hotel||Hotel is nice enough. 74% positive comments.|
|Beach||Wonderful beach. 92% of the guests loved it.|
|Room Size||71% said |
|Beds||71% didn't like the |
|Breakfast||53% were |
|Noise level||60% thought it was |
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Within walking distance to shop & dine
Over priced. Booked a king size bed, got a full. My husband is a big guy.
Location and staff
NoneValet was very helpful with our rental car. Front office check I'm was efficient and cashier was very helpful too. The room was clean and being close to the shopping center with lots of choices for out meals. Will continue to request for this hotel on all my Oahu visits
Only the location
Because we booked through the internet, the section we stayed in was taken care of by another company; therefore, we did not get fresh towels and there was rubbish from the last stayover. A plunger was in the bathroom! RESORT Fee?Everyone of our friends raved about the Ala Moana -- we could have stayed at another hotel with a friendlier atmosphere. To be charged for daily room service (clean towels, bed making) and to pay a Resort fee was outrageous. There was food from the last stayover and there was sand in the carpet. We will not be staying here again even though it was convenient. Please let your bookings know if it's an internet deal, they will also get the 'closet' room with optional fees for towel and bed service and the Resort Fee!
its a good location for shopping, also for driving and doing things other than waikikiGood value for the price, should probably be 2.5 stars, folks need to know it is not in Wiakiki, but only a short walk
Clean rooms and how close it is to the mall, Ross and Walmart.
Not at allGreat job keep it up!
Location as it was close to where I needed to go and wonderful location to shops and eating places.
Of course the construction and the parking area is so dirty.Overall I had a very positive experience and the staff were very friendly and helpful. The room was cozy though I expected two beds to be in the room but that wasnt the case but it worked out fine. There seemed to be a lot of noise coming from above the room during the nights like some kind of motor going...didn't complain about that and just turned on my tv louder...probably something kinky was going on and didn't want to ruin someone else's vacation. LOL!! It's cool! It was a great place to be and I would come back again if I do come back for a convention or meeting and I will definitely recommend it to others. Mahalo for everything,
The lobby and staff were very nice.
The view from our room overlooked a roofGood area,clean hotel, but not pleased about the view
Location.. it's easy to get waikiki, alamoana center and wal mart(24hours..) and ward center
the manager gave me welcome massage of our honeymoon with hand-writingeverything was good...anyting was bad..
Proximity to Ala Moana shopping centre
Bathrooms not well maintained, passage ways smelt of urineWe only had one day in Honolulu on our way home and decided to stay at the Ala Moana hotel as we only wanted to shop. It was perfect for this, we didn't use the hotels pool or gym but they looked nice.
I wish they have a place in the hotel where we can get breakfast or coffee ..... instead we had to go outside to get those servicesWonderful place to stay.