Basics
Dining
Accessibility and suitability
Bathroom
Media and entertainment
General
Health and safety
Services and conveniences
Laundry
Bedroom
Parking and transportation
Workspace
Outdoor
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's customer service?
The hotel is known for its great staff and friendly and helpful service, ensuring a pleasant stay for all guests.
Are the beds comfortable at the hotel?
Guests have reported that the rooms are comfortable with clean and nice beds, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
The hotel offers free parking, providing convenience for guests traveling by car.
What is the food quality like at the hotel?
While some guests have mentioned issues with cleanliness, others have appreciated the complimentary breakfast and the convenience of having food delivered to the guest accommodation.
When is the best time to visit the hotel?
The hotel is recommended for a visit during the low season in November, offering a quieter and potentially more affordable experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Selection Carefully
Several guests reported issues with cleanliness, including dirty linens, hair in beds, and unclean bathrooms. It may be advisable to thoroughly inspect the room before settling in.
Verify Check-in Procedures
Some guests mentioned inconvenience during check-in, particularly related to early arrival restrictions and limited lobby access. It might be helpful to confirm the check-in process and lobby access policies in advance.
Be Mindful of Odors
Numerous guests noted unpleasant smells in the rooms, including smoke, mildew, and general uncleanliness. Guests with sensitivities to odors may want to take this into consideration.
Plan for Breakfast Alternatives
Several guests expressed disappointment with the breakfast offerings, citing limited options and unrefrigerated milk. Consider exploring nearby dining options for breakfast.
Check for Pest Issues
Multiple guests reported encountering roaches and bed bugs in their rooms. It may be prudent to check for signs of pests upon arrival and request a room change if necessary.
Confirm Nearby Attractions
While the hotel is conveniently located near various attractions, some guests found the surrounding area lacking in dining options. Guests may want to research nearby dining establishments in advance.
Inquire About Early Check-in
Guests faced challenges with early check-in requests, experiencing limited access to the lobby and being asked to wait outside. It may be beneficial to confirm early check-in options with the hotel in advance.
Address Accessibility Needs
The hotel offers increased accessibility, including elevator access and non-feather pillows. Guests with specific accessibility requirements may want to confirm the availability of suitable accommodations.
Consider Alternative Transportation
While the hotel provides a free shuttle service, guests may want to explore alternative transportation options, especially for accessing nearby attractions not covered by the shuttle.
Verify Pet Policy
Despite initial indications of accepting pets, some guests were informed upon arrival that the hotel does not allow animals, including service animals. Guests traveling with pets should verify the pet policy beforehand.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | February | $48 | $78 |
Cheapest month to stay with an average 20% drop in price. | Most expensive month to stay with an average 19% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
4.9 | 9.6 mi | Houston Hobby | 1.1 mi |