Na Balam

Calle Zazil Ha No 118, 77400 Isla Mujeres, QR, Mexico
+52 998 881 4770


Overall guest ratings

7.7/10 Good
Based on 426 reviews
See all reviews

Review highlights

  • 9.8
  • 9.5
  • 4.9
  • 4.8

Good to know

  • Friendly service
  • Beach nearby


    Show all


    With a stay at Beach Hotel na balam in Isla Mujeres, you'll be near the airport and close to Dolphin Discovery and Costa Occidental de Isla Mujeres National Park. This beach hotel is within the vicinity of Playa del Norte Isla Mujeres and Garrafon Natural Reef Park.


    Make yourself at home in one of the 33 individually decorated guestrooms. Rooms have private balconies or patios. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and babysitting/childcare.


    All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at the hotel's beachfront restaurant, which features a bar. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.

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    • Free Wi-Fi
    • Currency exchange on-site
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Spa
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Wedding services
    Less More

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    Guest reviews

    Overall Rating

    7.7 Good
    Based on 426 reviews
    data provided by TrustYou
    • 9.8 "Terrific location."
    • 9.5 "Wonderful beach."
    • 7.6 "High comfort."
    • 6.2 "Service is ok."
    • 4.9 "Breakfast is below average."
    • 4.8 "Not very clean."
    • 4.6 "Rooms are not good."
    • 4.3 "Value below average."
    • 1.0 "Disappointing internet connection."

    Overall Rating

    8.0 Good
    Based on 357 reviews
    data provided by TrustYou
    • 9.9 "Terrific location."
    • 9.5 "Wonderful beach."
    • 7.6 "High comfort."
    • 6.1 "Service is ok."
    • 5.0 "Rooms are ok."
    • 5.0 "Average cleanliness."
    • 4.5 "Breakfast is below average."
    • 3.8 "Value below average."
    • 1.0 "Disappointing internet connection."

    Overall Rating

    7.5 Good
    Based on 68 reviews
    data provided by TrustYou
    • 9.8 "Terrific location."
    • 9.6 "Wonderful beach."
    • 7.5 "High comfort."
    • 6.8 "Food is average."
    • 6.5 "Pool is mediocre."
    • 6.2 "Service is ok."
    • 5.2 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
    • 4.1 "Not very clean."

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