The brand new Comfort Suites of Jackson, TN provides convenience and relaxation. Our smoke-free hotel offers well-appointed guest suites featuring refrigerators, microwaves and coffee along with free wireless Internet access. Guests will enjoy use of our heated indoor pool, hot tub and exercise room. Sundry shop and business center are also available for your convenience. A Comfort Suites Savory Start breakfast is provided for free each day featuring a variety of hot breakfast items. We look forward to seeing you soon. Must be 21 years or older to rent a room. The hotel is 100% non smoking. Smoking of any type(including Electronic or Vapor cigarettes) is not allowed in rooms or in the hotel public area. A cleaning fee of 150.00 USD will be charged for smoking in a guest room or in the hotel.
Well worth the money. The staff was okay, but the room was clean and the pool was nice. I would stay here again.
Very nice clean and new
Staff wasn't as friendly and we got locked out of the pool patio
Very comfortable beds, breakfast was good, nice variety and well prepared and served
My brother was coming to join us, but due to weather in Texas, they got caught in the snow, and were unable to reach the hotel, and the hotel was not willing to bend policy for a refund.
TV remote didn't work very well, which was annoying.
Sitting area in room.
I stayed at this hotel 10 nights last month. This visit I was 10 minutes late for checkout, and was harassed and literally chased into the parking lot. Very rude front desk staff. I travel 180 days a year for business, and this takes the cake.
Newness, cleanliness, breakfast
No fan in the bathroom& could hear the highway noise all night
Certain staff such as William the asst manager was extremely helpful and courteous with all our needs.
There was not a time clock in the pool room or one near the spa. The miscommunication of a reservation. One of the parking lot pole lights was non functional. The TV signal for certain channels was poor and fuzzy/snow
Very clean and spacious suite. Public areas were inviting and complimentary breakfast buffet was very good.
The pool area was great and the water was nice and warm.
The front dest could have been a little nicer and friendlier but other than that I can't find anything negative to say. The cleaning staff and the lady preparing the food was super nice. The room was nice sized and well cared for would stay here agin.
I liked everything but I liked the sitting area in the room and I liked the comfortable beds. There were four of us so the sitting area was a good area for us to sit and chat.
access to motel was confusing
Great Location, easy access to highways and area restaurants and gas station.
No. I'll stay there again.
This was by far the best stay in Jackson. We have tried several other hotels in the area and had very poor experiences. The Comfort Suites was GREAT. We have to pass through this area often and will be using only this hotel