Services and conveniences
Basics
Dining
Accessibility and suitability
Bathroom
Health and safety
Pool and spa
Things to do
General
Parking and transportation
Media and entertainment
Laundry
Workspace
Fitness
Bedroom
Family friendly
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best nearby attractions?
The hotel is ideally set for discovering the city, with Kalamazoo Valley Museum only two minutes away. Western Michigan University is also a short car trip away.
What amenities can guests enjoy at the hotel?
Guests can enjoy an indoor pool, sauna, and a range of dining options, including an in-house restaurant open every day for breakfast, lunch, and dinner.
Are there any concerns about the hotel's amenities?
Some guests mentioned issues with the water pressure and temperature in the shower, as well as the small size of the bathroom.
What do guests appreciate about the hotel's cleanliness?
Many guests praised the hotel for being very clean and welcoming, although some mentioned specific issues with the shower and internet connectivity.
When is the best time to visit the hotel?
The high season is in April, and the low season is in May, providing a range of options for visitors to consider based on their preferences.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Concierge Level
Guests who stayed on the concierge level enjoyed access to a private lounge with breakfast, providing a more exclusive experience.
Check for Renovated Floors
Some guests reported that the newly renovated floors had issues with the showers, such as backwards sliding glass doors, so it may be worth checking the status of the renovation before booking.
Be Mindful of Noise
Some guests experienced noise disturbances, particularly from ongoing construction and other guests. Consider requesting a room away from potential sources of noise.
Parking Considerations
While convenient, guests found the parking fees to be high. Additionally, some encountered issues with the parking garage and valet service, so it's advisable to clarify parking arrangements in advance.
Room Selection
Guests recommended checking the room amenities upon arrival, as some experienced issues with non-functional coffee makers, insufficient towels, and dusty conditions.
Dining Options
While the hotel offers on-site dining, some guests found the breakfast overpriced and of poor quality. Exploring nearby restaurants may be a good alternative.
Accessibility Concerns
Guests with mobility issues noted that the handicap accessible rooms were located far from the elevator, posing challenges. It's advisable to confirm the room's accessibility features before booking.
Internet Connectivity
Several guests faced challenges with internet connectivity, so it's recommended to inquire about the reliability of the Wi-Fi service.
Consider Nearby Alternatives
Some guests felt that the hotel did not justify its high cost, suggesting that exploring other nearby accommodation options might be worthwhile.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | August | $269 | $340 |
Cheapest month to stay with an average 20% drop in price. | Most expensive month to stay with an average 27% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.3 | 0.2 mi | Kalamazoo Intl | 4.2 mi |