Oak Ray Serene Garden Hotel

The breakfast is really good, especially when the buffet is organized. Guests have mentioned that the food is really good at reasonable prices.

The swimming pool is described as heaven in the hot days, providing a nice and big pool with a nice view.

The hotel has a good location with well-equipped facilities, offering good views and being close to town.

The staff is described as very helpful, friendly, and doing their utmost to assist guests, making the stay a pleasant experience.

Guests have mentioned occasional leaks of water in the bathroom, a bit of a smell in the corridor, and some rooms being covered in black mold. However, the staff has been accommodating in addressing these concerns.

Several guests praised the nice and big rooms with nice views. Consider requesting a room with a view to enhance your stay.

While the hotel is a bit decentralized, it’s only a short Tuk-tuk ride away from the center of the city. Plan for transportation accordingly.

Some guests reported issues with black mold in their rooms. Upon arrival, inspect the room for any signs of mold to address the issue promptly.

Some guests mentioned broken and dirty furniture. Upon check-in, ensure that the room and its amenities are in good condition and report any issues to the staff.

Guests noted that the breakfast buffet tended to run out quickly. If you plan to have breakfast at the hotel, aim to arrive early to ensure a wider selection.

Guests appreciated the hotel accommodating late breakfast requests. If you need a later breakfast time, don’t hesitate to inquire with the staff.

Several guests experienced issues with WiFi throughout the hotel. If reliable internet access is essential, consider confirming the status of the WiFi with the staff.

The hotel offers babysitting or child care services, making it convenient for families traveling with young children.

The hotel is close to various attractions such as Kandy Lake, the Temple of the Tooth, and the National Museum of Kandy, making it an ideal base for exploring the area.

Numerous guests praised the helpfulness of the staff. Don’t hesitate to seek assistance from the accommodating hotel staff during your stay.