The closeness to the airport and the shuttle. Pleasant staff and Lounge and food service was superior
the terrible Kansas City extremely high fees and taxes. Worst I've ever paid!!
PILLOWS WERE VERY COMFORTABLE
AT CHECK IN WOMEN AT THE FRONT DESK GAVE ME ELECTRONIC KEYS THAT DID,NT WORK OF COURSE I HAD MY HANDSFUL - SO I RETUERNED TO THE FRONT DESK AND HAD TO WAIT A WHILE TO GET NEW KEYS.
Shuttle to airport and rental car
The hotel stay was good but the restaurant was horrible, they weren't busy and our food took almost an hour. We could tell some meals had sat under warming lights, chicken in tacos was dried out, couldn't be eaten. Will never eat there again.
Bed was comfortable and room was quiet.
Bathroom was SMALL - NO TINY, shower pressure of water was pathetic!
It was nice, older, but nice.
How far it was from I70. Had to go nearly 20 miles out of our way. We would not have chan that hotel if we would gav known
Very friendly service
Location was good to the airport
My room was not cleaned the first night
Cleanliness Helpfulness of staff
Seemed odd to have to pay extra for wi-fi and breakfast.
management was very helpful
Awesome place to stay
Did not get the accommodation that I requested IMMEDIATELY after booking. When challenged was chgd addtl $40 to 'upgrade'. No free WiFi (was chgd 9.95). No free continental bkfst. CSR unapologetic. Horrible beds. Bathrm smaller than my trunk. Neg stars!
Nice Pulbic Spaces
Looks like it is going thru a remodel. Some of the remodeled rooms still are not what they should be
first floor room was below lobby area and view was non exisitent
The manager was very friendly with my kids. The swimming pool has great view to the lake.
The internet was so slow and can't believe I paid $--- for a one night room without good internet connection and speed. I was so frustrated. The windows was dirty in between ..so nice view but because of the dirty windows I could not enjoy the view.
Right off highway classy attentive staff
Restaurant could use better service
Close to Mci and shuttle service
Food selection at restraint
Convenience to airport
Stained mattress pad and ill fitting sheets. Inadequate number of towels for two people
The beds were very comfortable
I was not told at check in about the breakfast buffet nor all the extra fees f2f or internet.
Nothing. They oversold the hotel and did not have a room for me!!
They oversold the hotel and did not have a room for me!!
Location to airport
Charge for internet use
Location was ideal.
Had to try 3 different rooms. Hotel is in need of an upgrade. Had a mold issue in 2 rooms. Not safe at all.
sheets were stained/dirty with what looked like blood. There was black around the bathtub drain. The ice machine did not work. The staff did not upgrade as requested with points. No free internet. Wasn't told where the elevator was etc. No king bed.
Location and full service hotel as expected, Hotel staff very nice
Room was small, dingy, bathroom very dirty overall room disappointing. Stayed at Hilton just down the road 3.5 star as well but much nicer/clean hotel
The pillows needed to be changed they were musty
The hotels pool was closed on the day I was there. It was the pool and location that took me to that hotel. I felt like I got jipped to be honest.
Great location near airport
Dated design and small compact rooms
Room extremely small. Ceilings felt really low. Bathroom countertop completely cracked in half. We were also next to a noisy family with a crying toddler/baby. Maybe get better sound proof insulation between rooms
Second Time I have Tried this hotel. I book two rooms, but upon checking in they only had one listed. It was quite clear two were purchased with confirmation number, but Marriott MCI only listed one room. Not a three star hotel guys!
A good location for a business meeting. Clean, spacious rooms. Decent size health club (but one treadmill inoperative). Friendly, helpful staff. Food quality above average.
THE MATTRESS WAS HORRIBLE -- THEY PUT A PAD ON TOP OF AN OLD MATTRESS WHICH KEPT SLIDING OFF THE EDGE OF THE BED. TO BOOT, IT WAS HARDER THAN A ROCK -- NO KIDDING I HAVE SLEPT ON GROUND SOFTER THAN THIS. IN ADDITION, THEY PUT US RIGHT ACROSS FROM THE ICE VENDING AND ELEVATORS -- OTHER TRAVELERS WERE LOUD UNTIL 2AM, WE HAD TO GET UP AT 4AM TO CATCH OUR FLIGHT. TWO THUMBS DOWN FOR THIS ONE!