Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
8.8 "Location is great."9.7 "
Good access to the airport , said 97%." 9.3 "Great parking , according to 93%." 10.0 "100% thoughtparking was inexpensive ." -
8.7 "Great service."10.0 "100% were
happy with the shuttle service ." 7.9 "79% found therestaurant service to be one of the best ." -
7.7 "Good breakfast."8.6 "86% were
happy with the price of the breakfast ." -
5.7 "Average value."
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5.5 "Rooms are ok."
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5.2 "Average comfort."6.6 "For only 66%, the
noise level was all right ." -
4.5 "Vibe wasn't good."1.7 "83%
criticized the unstylish hotel ." 4.3 "57%didn't like the unstylish hotel ." -
3.4 "Internet is poor."3.7 "63% said the
wifi quality was bad ." 2.9 "71% thought it wasoverpriced ."
Overall Rating
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8.7 "Location is great."
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8.6 "Great service."9.4 "94% found the
staff to be very friendly ." -
6.3 "Average value."
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5.9 "Rooms are ok."
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5.6 "Average amenities."5.5 "55% thought the
building was acceptable ." -
5.5 "Average comfort."
Overall Rating
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8.9 "Location is great."
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8.8 "Great service."9.4 "94% found the
staff to be very friendly ." -
7.9 "Good breakfast."
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7.8 "Good cleanliness."8.1 "81% said
rooms were clean ." -
6.0 "Average value."
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5.4 "Average comfort."
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5.3 "Rooms are ok."
Overall Rating
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8.9 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.4 "Location is great."
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7.0 "Good cleanliness."7.1 "71% said
rooms were clean ." -
5.5 "Average value."
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5.2 "Rooms are ok."
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5.0 "Average comfort."
Overall Rating
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8.9 "Great service."
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8.6 "Location is great."
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5.5 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
they were in the process of remodeling this hotel, so the place seemed like a construction zone. It wasn't what I expected from a Marriott hotel. Our hotel room had been renovated, but the AC didn't work properly and the window overlooked construction.
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9.0review from
This guest did not leave comments about this hotel.
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4.0review from
The hotel is going through renovation that was never mentioned when I made the reservation. The first room was very dusty, which shouldn't been used for guests at all. The second room was better, but still not perfect.
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10.0review from
Convenient to the airport Staff was great. They were professional and helpful; often offering solutions and options to situations Parking was convenient Great view of the skies and reservoir The hotel is under renovation so there was construction noise
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10.0review from
staff was great - really helpful and friendly--location was perfect no
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9.0review from
Very comfortable bed. For some reason, the AC couldn't be used to cool the room, only heat was available on the thermostat.
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5.0review from
good rate no comp breakfast they need to add one
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10.0review from
The event space. My wife and I attended a wedding and the venue was excellent.
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8.0review from
Great staff! The room space was extremely small.
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10.0review from
The hotel was great the staff was great The hotel is a airport hotel The rooms were a little smaller then other Marriott'so I have stayed in And a little noisier But this is at at airport so the hotel was great and the staff was great
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9.0review from
Staff Dirty carpets
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7.0review from
Close to airport. Free parking. Really comfortable bed. Nice linens Mini fridge included. Dated compared to other Marriott Hotels. My king room was adequate but very cramped for 2 people. There was a hair on the clean folded washcloths. There was an apple under the bed that housekeeping missed.
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1.0review from
Location The hotel was old, not clean at all.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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7.0review from
lobby/entrance very nice, good workout gym the bathroom - it was very small - the ceiling was lower than in the bedroom area and my husband was almost to tall to stand in the shower - could barely close door to bathroom when in it, for the price paid I expect a nice larger bathroom
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7.0review from
it's location no
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5.0review from
The comfortable bed and pillows Small room & bathroom, hotel is dated, and needs updates. The hallway was dusty and the carpet was old and frayed. No frig or microwave & no free breakfast. Location in the middle of nowhere. Just an average stay, wouldn't want to stay there again.j
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1.0review from
The location and staff were great The resturqnt got sick eating there and the room was very food had to call for an extra blanket and still cold.
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5.0review from
The lobby I was disappointed in the room & bathroom- was expecting more
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4.0review from
The location of the hotel - proximity to the airport - was convenient. The room itself was maybe a 2 star. Small cramped bathroom, small TV, right next to the elevator, and no view but of roof and air conditioners left much to be desired.
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7.0review from
The staff was nice. It is far from everything but the airport. I would only recommend this for overnight airport stays. The room doors opened outward and did not seem safe. They need to be upgraded. They only had a small lock.
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6.0review from
PILLOWS WERE VERY COMFORTABLE AT CHECK IN WOMEN AT THE FRONT DESK GAVE ME ELECTRONIC KEYS THAT DID,NT WORK OF COURSE I HAD MY HANDSFUL - SO I RETUERNED TO THE FRONT DESK AND HAD TO WAIT A WHILE TO GET NEW KEYS.
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3.0review from
The hotel stay was good but the restaurant was horrible, they weren't busy and our food took almost an hour. We could tell some meals had sat under warming lights, chicken in tacos was dried out, couldn't be eaten. Will never eat there again.
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4.0review from
Bed was comfortable and room was quiet. Bathroom was SMALL - NO TINY, shower pressure of water was pathetic!
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1.0review from
Did not get the accommodation that I requested IMMEDIATELY after booking. When challenged was chgd addtl $40 to 'upgrade'. No free WiFi (was chgd 9.95). No free continental bkfst. CSR unapologetic. Horrible beds. Bathrm smaller than my trunk. Neg stars!
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5.0review from
Nice Pulbic Spaces Looks like it is going thru a remodel. Some of the remodeled rooms still are not what they should be
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7.0review from
location first floor room was below lobby area and view was non exisitent
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4.0review from
The manager was very friendly with my kids. The swimming pool has great view to the lake. The internet was so slow and can't believe I paid $--- for a one night room without good internet connection and speed. I was so frustrated. The windows was dirty in between ..so nice view but because of the dirty windows I could not enjoy the view.
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5.0review from
Convenience to airport Stained mattress pad and ill fitting sheets. Inadequate number of towels for two people
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6.0review from
The beds were very comfortable I was not told at check in about the breakfast buffet nor all the extra fees f2f or internet.
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1.0review from
Nothing. They oversold the hotel and did not have a room for me!! They oversold the hotel and did not have a room for me!!
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7.0review from
Location to airport Charge for internet use
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1.0review from
Location was ideal. Had to try 3 different rooms. Hotel is in need of an upgrade. Had a mold issue in 2 rooms. Not safe at all.
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2.0review from
location sheets were stained/dirty with what looked like blood. There was black around the bathtub drain. The ice machine did not work. The staff did not upgrade as requested with points. No free internet. Wasn't told where the elevator was etc. No king bed.
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3.0review from
Location and full service hotel as expected, Hotel staff very nice Room was small, dingy, bathroom very dirty overall room disappointing. Stayed at Hilton just down the road 3.5 star as well but much nicer/clean hotel
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4.0review from
Location The pillows needed to be changed they were musty
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7.0review from
Great location near airport Dated design and small compact rooms
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6.0review from
Location Room extremely small. Ceilings felt really low. Bathroom countertop completely cracked in half. We were also next to a noisy family with a crying toddler/baby. Maybe get better sound proof insulation between rooms
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2.0review from
Second Time I have Tried this hotel. I book two rooms, but upon checking in they only had one listed. It was quite clear two were purchased with confirmation number, but Marriott MCI only listed one room. Not a three star hotel guys!
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8.0review from
A good location for a business meeting. Clean, spacious rooms. Decent size health club (but one treadmill inoperative). Friendly, helpful staff. Food quality above average.
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2.0review from
THE MATTRESS WAS HORRIBLE -- THEY PUT A PAD ON TOP OF AN OLD MATTRESS WHICH KEPT SLIDING OFF THE EDGE OF THE BED. TO BOOT, IT WAS HARDER THAN A ROCK -- NO KIDDING I HAVE SLEPT ON GROUND SOFTER THAN THIS. IN ADDITION, THEY PUT US RIGHT ACROSS FROM THE ICE VENDING AND ELEVATORS -- OTHER TRAVELERS WERE LOUD UNTIL 2AM, WE HAD TO GET UP AT 4AM TO CATCH OUR FLIGHT. TWO THUMBS DOWN FOR THIS ONE!
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Convenient to the airport Staff was great. They were professional and helpful; often offering solutions and options to situations Parking was convenient Great view of the skies and reservoir The hotel is under renovation so there was construction noise
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10.0review from
staff was great - really helpful and friendly--location was perfect no
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9.0review from
Very comfortable bed. For some reason, the AC couldn't be used to cool the room, only heat was available on the thermostat.
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10.0review from
The event space. My wife and I attended a wedding and the venue was excellent.
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8.0review from
Great staff! The room space was extremely small.
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10.0review from
The hotel was great the staff was great The hotel is a airport hotel The rooms were a little smaller then other Marriott'so I have stayed in And a little noisier But this is at at airport so the hotel was great and the staff was great
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9.0review from
Staff Dirty carpets
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
A good location for a business meeting. Clean, spacious rooms. Decent size health club (but one treadmill inoperative). Friendly, helpful staff. Food quality above average.
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7.0review from
Close to airport. Free parking. Really comfortable bed. Nice linens Mini fridge included. Dated compared to other Marriott Hotels. My king room was adequate but very cramped for 2 people. There was a hair on the clean folded washcloths. There was an apple under the bed that housekeeping missed.
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7.0review from
lobby/entrance very nice, good workout gym the bathroom - it was very small - the ceiling was lower than in the bedroom area and my husband was almost to tall to stand in the shower - could barely close door to bathroom when in it, for the price paid I expect a nice larger bathroom
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7.0review from
it's location no
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7.0review from
The staff was nice. It is far from everything but the airport. I would only recommend this for overnight airport stays. The room doors opened outward and did not seem safe. They need to be upgraded. They only had a small lock.
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7.0review from
location first floor room was below lobby area and view was non exisitent
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7.0review from
Location to airport Charge for internet use
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7.0review from
Great location near airport Dated design and small compact rooms
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2.0review from
they were in the process of remodeling this hotel, so the place seemed like a construction zone. It wasn't what I expected from a Marriott hotel. Our hotel room had been renovated, but the AC didn't work properly and the window overlooked construction.
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4.0review from
The hotel is going through renovation that was never mentioned when I made the reservation. The first room was very dusty, which shouldn't been used for guests at all. The second room was better, but still not perfect.
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5.0review from
good rate no comp breakfast they need to add one
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1.0review from
Location The hotel was old, not clean at all.
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5.0review from
The comfortable bed and pillows Small room & bathroom, hotel is dated, and needs updates. The hallway was dusty and the carpet was old and frayed. No frig or microwave & no free breakfast. Location in the middle of nowhere. Just an average stay, wouldn't want to stay there again.j
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1.0review from
The location and staff were great The resturqnt got sick eating there and the room was very food had to call for an extra blanket and still cold.
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5.0review from
The lobby I was disappointed in the room & bathroom- was expecting more
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4.0review from
The location of the hotel - proximity to the airport - was convenient. The room itself was maybe a 2 star. Small cramped bathroom, small TV, right next to the elevator, and no view but of roof and air conditioners left much to be desired.
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6.0review from
PILLOWS WERE VERY COMFORTABLE AT CHECK IN WOMEN AT THE FRONT DESK GAVE ME ELECTRONIC KEYS THAT DID,NT WORK OF COURSE I HAD MY HANDSFUL - SO I RETUERNED TO THE FRONT DESK AND HAD TO WAIT A WHILE TO GET NEW KEYS.
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3.0review from
The hotel stay was good but the restaurant was horrible, they weren't busy and our food took almost an hour. We could tell some meals had sat under warming lights, chicken in tacos was dried out, couldn't be eaten. Will never eat there again.
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4.0review from
Bed was comfortable and room was quiet. Bathroom was SMALL - NO TINY, shower pressure of water was pathetic!
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1.0review from
Did not get the accommodation that I requested IMMEDIATELY after booking. When challenged was chgd addtl $40 to 'upgrade'. No free WiFi (was chgd 9.95). No free continental bkfst. CSR unapologetic. Horrible beds. Bathrm smaller than my trunk. Neg stars!
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5.0review from
Nice Pulbic Spaces Looks like it is going thru a remodel. Some of the remodeled rooms still are not what they should be
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4.0review from
The manager was very friendly with my kids. The swimming pool has great view to the lake. The internet was so slow and can't believe I paid $--- for a one night room without good internet connection and speed. I was so frustrated. The windows was dirty in between ..so nice view but because of the dirty windows I could not enjoy the view.
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5.0review from
Convenience to airport Stained mattress pad and ill fitting sheets. Inadequate number of towels for two people
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6.0review from
The beds were very comfortable I was not told at check in about the breakfast buffet nor all the extra fees f2f or internet.
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1.0review from
Nothing. They oversold the hotel and did not have a room for me!! They oversold the hotel and did not have a room for me!!
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1.0review from
Location was ideal. Had to try 3 different rooms. Hotel is in need of an upgrade. Had a mold issue in 2 rooms. Not safe at all.
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2.0review from
location sheets were stained/dirty with what looked like blood. There was black around the bathtub drain. The ice machine did not work. The staff did not upgrade as requested with points. No free internet. Wasn't told where the elevator was etc. No king bed.
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3.0review from
Location and full service hotel as expected, Hotel staff very nice Room was small, dingy, bathroom very dirty overall room disappointing. Stayed at Hilton just down the road 3.5 star as well but much nicer/clean hotel
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4.0review from
Location The pillows needed to be changed they were musty
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6.0review from
Location Room extremely small. Ceilings felt really low. Bathroom countertop completely cracked in half. We were also next to a noisy family with a crying toddler/baby. Maybe get better sound proof insulation between rooms
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2.0review from
Second Time I have Tried this hotel. I book two rooms, but upon checking in they only had one listed. It was quite clear two were purchased with confirmation number, but Marriott MCI only listed one room. Not a three star hotel guys!
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2.0review from
THE MATTRESS WAS HORRIBLE -- THEY PUT A PAD ON TOP OF AN OLD MATTRESS WHICH KEPT SLIDING OFF THE EDGE OF THE BED. TO BOOT, IT WAS HARDER THAN A ROCK -- NO KIDDING I HAVE SLEPT ON GROUND SOFTER THAN THIS. IN ADDITION, THEY PUT US RIGHT ACROSS FROM THE ICE VENDING AND ELEVATORS -- OTHER TRAVELERS WERE LOUD UNTIL 2AM, WE HAD TO GET UP AT 4AM TO CATCH OUR FLIGHT. TWO THUMBS DOWN FOR THIS ONE!
