Staff and room were great
far from downtown Kelowna - $20 cab ride each way.
Very nice hotel , bed and bedding comfortable , friendly staff, central location for wine tasting .
Would have liked black out curtains .
Bathroom can be cleaner
Clean, well priced, free parking, internet and breakfast.
For us it did not matter, but a bit of a ways from downtown Kelowna.
Hotel was clean, had free breakfast, wifi and parking. Small pool with waterslide for kids as well as hot tub and exercise room.
Not that close to downtown. Right off the main highway but noise was not a concern.
I like the free breakfast and location. Staff are friendly very accomodating.
Too pricy for an old hotel. I'm not gonna come back to this hotel.
Clean and comfortable!
No vegetables in breakfast!
I especially appreciated the recognition as a returning quest and the unexpected acknowledgement and appreciation shown. A very nice experience thanks to the very nice staff and facility all were first class and excellent value in my opinion.
Nothing to not like
Friendly staff! Hotel, room and amenities exceeded our expectations for the star level rating.
If you're looking to be walking distance to downtown then this location might not be ideal. It's a short drive if you have a car.
My children loved the pool and water slide. We would come back just for that!
The location was much further from the main town of Kelowna than we initially realized.
Clean comfortable rooms. The breakfast and the breakfast room was laid out well - not too busy.
The room was a bit small. The AC was impossible to control - it was a hot day and we could not get the room warm enou.
The rooms were nice. Beds comfortable. Breakfast area great.
I did not like finding blood stains on the top sheet of my children's bed. I also didn't like that the on duty manager didn't offer any sort of compensation for such a disgusting discovery, expect 'I'm sorry, would you like us to bring you a new one?'
The phones in the room did not work and they could niot get them fixed during my stay. Not the hotels fault, but there was a group of Asians sneezing and coughing all over the breakfast buffet. Bed not comfortable.
We were not happy with the staff.
The price I received from priceline for it and waffle maker at breakfast.
Small breakfast area. Doors locked for entry at night need your key.
This place is perhaps one of the best we have every stayed at. Clean, friendly and very customer service oriented. The bottom floor is pet friendly and our little dog was greeted with a gift bag. The bed was very comfortable, the room was spacious and modern but above all, it was clean and smelled fresh. The continental breakfast was second to none with a very good selection of food. I would without a doubt stay here again
we went to this hotel for a grad ski trip. it was organised one year in advance and the hotel put us spread out through the entire hotel. now logically they should have put us on one floor or half the hotel but they didnt and then they ended up evicting us at 11 00 on the second night. so we all ended up outside with all all bags and then they told us to get off there property and called the police. but because mostly all of us are 17 years old this is against the law and we had payed for the night. after over two hours in the cold they made the police check every one of our bags before letting us back in and escorted us to our room and not letting us leave.\nover all the hotel was completely unorganised and messed up really bad.
Very clean facility. Very good breakfast. Located near shopping and eating places. Beds were very comfortable. Didn't use the pool but the 4 story slide was hit with kids. The whole area is a great place to visit.