|General||24 hour front desk, Complimentary breakfast, Express check out, Parking (free), Pool (outdoor)|
|Internet||Internet, WiFi (free)|
Okay, 36 reviews across the web
|Hotel||Hotel is nice enough. 77% of guests mentioned it positively.|
|Location||Good location. 75% of guests gave positive feedback.|
|Service||82% found the |
|Reception||86% said the |
|Price||Price is tolerable. Only 67% of guests gave positive feedback.|
|Beds||53% didn't like the |
|Room Cleanliness||59% said |
|Hotel Building||Terrible building. 70% complained.|
|Breakfast||75% were |
|Grounds||Grounds are not very nice. 60% of guests gave negative feedback.|
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Friendly staff; excellent breakfast.
Computer and treadmill were broken.It provided all the expected services for a motel in its price range.
The location was ideal for our needs - close to Bays Mountain. The breakfast buffet was nice and we appreciated having a refrigerator in our guest room.
The guest room was small, not comfortable or clean. The air conditioner stopped in the middle of the night(4am), carpeting was filthy(especially around baseboards). The guest room hallways smell like cigarette smoke.The hotel spaces are a bit worn out and mediocre at best. We were very pleased with John, the desk clerk on Sunday morning. He went out of his way to be very helpful in trying to resolve our A/C issue. He appeared to be the only staff member that morning and did an excellent job of juggling all of his work load, which included guest services at the desk, breakfast buffet & room service. We are also very grateful for fair compensation from the hotel mgr. for our lack of A/C in our guest room. We will travel to Kingsport in the future, but I will not bid on a room in this area again,...
Parking was horrible. There were no parking available at full occupancy.Would go back.