|General||Air-conditioned, Complimentary breakfast, Cribs available, Express check out, Laundry facilities, No smoking, Non-smoking rooms available, Parking (free), Pool (indoor), Safe, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed||Landmarks||
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|SpringHill Suites by Marriott...|
Excellent, 52 reviews across the web
|Hotel||Excellent hotel. 91% of the guests loved it.|
|Breakfast||90% found the |
|Service||100% found the |
|Beds||87% said the |
|Grounds||Grounds are not bad. Only 50% gave positive feedback.|
|Price||Price is tolerable. Only 63% gave positive feedback.|
|Fitness Area||64% |
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Hospitality of the staff.
No.I stopped by for one night during a long trip. It was a great experience. Staff was very warm and gentle. The room was large and clean. Internet was working at a good speed. Parking area just by the hotel. Good breakfast.
The room seemed very clean, which is my number one most important item I look for in a hotel. The breakfast was great, and so was the friendly employee who ran it. It's located in a huge shopping area, with any store/restaurant you could possibly need.
The pool was cloudy. I still let my kids swim in it, but I was kind of leery of that water! Also, while the hotel is right on the expressway (and you can hear it from the room!), it took a weird roundabout route to get there from the exit.Overall, my family was very happy with the hotel. We will stay there again next time we go to Knoxville.
Staff was very helpful and friendly. Good experience.
This is random, but I am so tired of turning on the flat screen HDTV in hotel rooms in this price range only to see an awful standard definition picture stretched out across the 16:9 screen. This hotel had flat screen HDTVs with actual HD programming.
I really have no complaints.Awesome location. Huge room with a great layout. Very clean hotel. Very comfortable bed. Breakfast was awesome. Great place to stay.
nice room,very comfy beds, and the staff was very nice
no not really, it was just as expected.Great location and room. Bed was more comfortable than my own! Would definitely stay here again!
The area this hotel is in is really nice. Safe and tons of restaurants and grocery stores etc.
The AC was ONLY on the wall so my daughter sleeping on the couch bed in the living room was hot while my husband and I sleeping next to the AC unit on the bed were freezing. Also, the couch bed was pretty flimsy, I couldn't have slept on it.Hotel staff was very friendly. Breakfast was ok, not great, but decent coffee and juice, bagels and muffins. The eggs were watery and the sausage was gross but everything else was pretty good. We love that the hotel had a mini fridge and the suite feel because it is almost like our daughter had a separate room sleeping on the couch bed and she liked that. It was clean and the area the hotel is in was really nice. Would stay here again :) Loved the free parking!
It was not up to Marriot standards. Theere was a couch but no chairs in the room. There were no night stands or table lamps with which to read in privacy at night. The room was very pretty and neatly decorated, but the overall experience wasn't there.See above.
lollipops at the front desk & great breakfast and tv channels
very clean, staff was attentive, and the location was great,